“Found what we were looking for. But, the Financing place sux. Want a video of yourself with and ID to prove who you are?! I don't think so. Would have been nice to not have any interest for 2 years but not giving them a video with a picture ID. NEVER have had to do that in the past. But rest of the experience was good. Will let you know about the mattress after it's been delivered and set up....”
“The customer service representative was patient, attentive, knowledgeable and respectful as he balanced showing me options that fit what I was looking for, while continuing to care for another customer he was working with before I arrived.
He didn’t rush or pressure me even though it was less than 15 minutes until closing time. I noticed as I was leaving, he was still working with the other couple, maintaining his respectful, friendly conduct, when it was now minutes after closing time.
I was impressed. His professionalism carried me through the sale and financing details with clarity. He was thorough despite time pressure.
I am so excited about the product I chose to buy. I compared it two other pieces. It’s beautiful, fits me and won’t take up a huge footprint in our small space. The design will mix well with our other furniture. Thank you for the broad range of styles you provide, and for being willing to add a swivel to this chair, another feature I need in my space.
Your sales man did a great job for me.”
“My son and I met with sales person, Mary. She showed us a few different sectionals. After seeing all of them, I told here we are going to 3 or 4 different places, and we will make our choice today. She gave me her card.We went back, I liked a few sectionals at different places.The reason we went back? No one else came up to meet with me.”
“Dave was awesome to work with. He pointed us in the right direction for our budget and taste of comfort. He was knowledgeable on the different products, and honest in his recommendations. I would suggest them to anyone wanting a new night of sleep without the sales pressure.”