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“Excellent help by the young guy. Had a check engine light on and he confirmed it was nothing more than a catalytic converter had worries it was much worse. Thanks for putting my mind at ease.”
“Yesterday I (Jeanette) stopped in at Batteries Plus and met Mel. I had a 14.5 inch MAG-LITE flashlight that I was about ready to toss.
I suspected it needed a new bulb, because even with new batteries it suddenly just went out.
Knowing about this brand of flashlight, Mel had the knowledge of just what to do. She unscrewed the end of it, which just so happened to contain a tiny new little spare bulb cushioned in foam.
I was shocked! It was almost like she had performed a magic act! I would have never figured out this mystery if not for Mel. She switched the bulbs and…instant light!
In addition to practically pulling a rabbit out of a hat, as far as I was concerned, Mel was very pleasant and interesting to talk with. She even pointed out a favorite flashlight of hers to show me, affectionally referred to as “Big Larry”! She showed me the powerful magnet in the end of it. What a great feature! What mechanic wouldn’t love this while looking into an engine at night, on the side of the road?! Mel also showed me it’s red emergency strobe light! What a well designed little flashlight! What a great salesperson!
It was a true pleasure coming in to your store, where I would learn some little gems while talking with Mel, and laughing too. I accused her of trying to get me to take Big Larry home with me.
What a great asset she is to your store! I look forward to coming back again someday soon.”
“Stopped here for the first time in a few years tonight and Joe gave me the best customer service! Very nice & fun to speak with, helped me find the best product for my car, and put it on the car for me. Really appreciate his help!”
“Have been getting parts here for a while and have never had an issue! Manager is friendly and helpful along with most the staff. Always willing to answer questions when they can!”
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“I had a great experience with Connor (?) He was friendly, helpful and knowledgeable, they were able to check my battery, replace and have be back on the road in less than 20 minutes. He broke down the details with me, to my own understanding. 100% will never go anywhere else for a battery.”