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July 2024 by William Chappie
I've had awesome experiences here. Why would I go anywhere else? Nope no way!
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July 2024 by John Gross
They had everything we needed to fix my daughters car. Staff was a very friendly and helpful.
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April 2024 by Michelle Lemminger
Usually someone there who knows what they're talking about.
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February 2024 by Debbie Webb
Wonderful service. Paul is willing to take the time to look up parts and makes sure they get ordered. PJ is good also. Very willing to help and polite.
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January 2024 by Kody Lind
( Oconomowoc location) Bought a Bed liner was told they’d deliver it. when it came in , I was told they couldn’t cause it wouldn’t fit in they’re truck. went up there with a van it wouldn’t fit in that (Paul) said they would rent a U-Haul trailer and deliver it to me next day called a few days later to see why it hasn’t been delivered yet (manny store manager) said “ he shouldn’t of told me that and they won’t be doing that” ok I was cool about that no problem. Went and got a trailer to pick it up when I got there bed liner was all messed up , corners bent , big buckles everywhere I asked for them to exchange this they told me no there’s nothing they can do so now I’m stuck with that and I been going to o Reilly for 10+ years and have a business account with them for 5 years now, they would always deliver everything to me no questions asked. Now since all this happened and I was very unhappy about the bed liner and that hole issue. (manny store manager) says they won’t be delivering to my business anymore cause they feel unsafe Yet he’s be doing all my deliveries for a while now has been here numerous times.. called jon Gomez he’s above manny to fix this and he said there’s nothing he can do cause employees feel unsafe now. (Which I haven’t done anything to deserve any of this) But for 5 years delivering to the same address none of them ever felt that way??? Loyal customers like me spending thousands and thousands of dollars to y’all is what keep that business thriving. And how you treated one is why Y’all just lost a very loyal customer who spends thousands of dollars every year and sends multiple people to your store every single day.. without loyal customers y’all wouldn’t make it same goes for every other business in this world and those loyal customers who haven’t done anything to deserve this and spend thousands to your store should be getting top notch service , making it right and fixing the problem instead of causing new ones. But guess that’s just me.
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August 2023 by Jennifer DeSteno
Helpful staff, fast service reasonable prices, even installed my wiper blades for me!
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August 2023 by Shauna
I was overcharged but I caught it and they fixed it. However, that was negligence on their part and not sure if it was intentional or a result of not being knowledgeable.
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August 2023 by Jeff Huss
Helpfull
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August 2023 by Bond 007
Awesome service
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February 2023 by Camile Nicole
Staff full of men acted like they didn’t want to help me out. Find a new job then. All I was asking about was oil. Shouldn’t of been a hassle. Or an attitude. Be happy at work because negative energy is felt and can rub the customer the wrong way even if they aren’t the root of the cause
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January 2023 by GanGanG
I don’t know…they starting to slack on customer service and recommendations..and they keep selling me tha wrong parts..reasons for tha 3StRz
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December 2022 by Andy Weinkauf
Always have what I need. No issues picking up what I need.
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October 2022 by tiffany debord
Staff was very helpful and nice
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September 2022 by Kate Previte
Tamara was so helpful in finding the best quality and type of brake lights for my vehicle. Immediately after purchasing, Steve replaced it in minutes. Whole transaction took less than 15 minutes; couldn't be more impressed.
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August 2022 by J Nix
no one has any mechanical experience
