“The best experience I have ever encountered kyle and his crew polite professional courteous very fair, Had my brakes done car's working wonderfully. Even if you live an hour away this is so worth the wait. The quality of work is excellent. So very thankful they are right there.”
“These people are SO nice, and SO helpful! I had 2 nails in 2 different tires and was mentally prepared to have to get a full new set because of having AWD. They patched me up and had me on my way within 30-40 mins (w/next day appt). I bought the original tires from them, which was also a great experience! I will only use this great company- highly recommend! ?”
“Service was quick and done fully. I had done part of the job and asked them to take over to finish since I couldn't find the time. They took over and worked with what I had done so far. Knowledgeable and friendly.”
“Great dealership, most importantly upfront and honest people. Well worth the ride from the Chicago suburbs. Jason R. was great to deal with via phone, text and in person. No pressure or game playing. If I need another vehicle Jason is my guy and Van Horn is the dealership.”
“EXPERIENCED, EXCELLENT, FREINDLY STAFF AND SERVICE, AWSOME ATMOSPHERE. I'll take my money here over any other Parts store, Tims Auto Parts Is Only Place That Gets Your Parts Right For Your Vheical to get you Running and back on the road,”
“pleased with the service and so far the repairs. Thank you for cleaning the cab of my van - I have problems reaching the windows and behind the seat Have a great Holiday”
“What an amazing place!! Courteous, great communication, they EXPLAINED everything, the prices are AMAZING, and I’m never going anywhere else EVER!!! So happy I found this place!”
“The service was great! They not only got my truck into the shop in a very timely manner, but they also got the difficult job figured out and fixed in only a couple hours when I thought it was going to take a day or 2. Super friendly professionals explained everything in details that made sense! And the cost was on par, or even cheaper then other places! Ive definitely found my new mechanics!”
7AM - 5PM
36833 E Wisconsin Ave #16, Oconomowoc“We worked with Andy Nuck at Ewald and being a returning customer there, it was another very good experience. Andy and his team were friendly, nice and easy to work with. Overall, a positive experience from start to finish at Ewald Chevrolet.”
“My son was having problems with his truck and couldn’t figure out what was wrong with it. We had the truck towed in on a Monday morning, Andy was quick to communicate that the truck arrived to the shop and let us know he would be in contact as soon as they were able to diagnose it. Andy and his crew helped diagnose the concern and were able to pin point the problem, gave us an estimate to do the repair and explained the time line for getting the truck back to us. We appreciated his communication and timely response even as busy as they are( there is a reason for that, they ARE THAT GOOD) We felt like we were their # 1 customer the whole time even with a 17 year old beast of a truck ! They were able to get the truck fixed and back to us and we were happy with the customer service Andy provided throughout our visit and the work his technicians did, after all we wanted to make sure the truck was fixed right and safe to drive. Andy and his crew did exactly that and even squeezed in an oil change and addressed all of our concerns. An honest business owner who isn’t just in it for the money but cares about his customers and doesn’t neglectfully spend your money, cuz who enjoys spending money fixing their car. Thank you Andy for a great experience. If you are looking for service work on your vehicle Andy is the guy to call, you won’t be disappointed ! Thanks HiS auto for a great experience !”
“Zach is the kind of auto mechanic everyone should have...doesn't look for anything to pad his pockets..if it NEEDS fixing he will fix it at a fair price..and super nice person adds the cherry on top!”
“Chris and the staff from Merton Auto Body did a phenomenal job on the repairs to my 2015 Toyota Highlander after an accident with a deer. Exceptional service and professionalism from start to finish!”
“Very professional. As a DYI, they answered all my questions and concerns, which took some time, as I had many questions. My Tahoe drive very smooth. Called on a Monday and it was fixed on Wednesday. Thank you for a job well done and for a reasonable price”
“Roxanna reached out to me via a video text in response to my inquiry which was a nice touch ! I found Roxanna to be very knowledgeable and helpful with what I was looking for and I felt I got A+++ customer service from herself and all that were involved at the dealer. I would recommend anyone looking for a Kia to Give her a shot first, you won't be disappointed !”
“Great customer service. Heidi rocks!! They mixed the paint needed for my Lexus and touched up the scrape. Lexus dealership said that it would be three months before they could get me the touch up paint. My place to go if I need work done.”
9AM - 12PM
363 W Wisconsin Ave, Oconomowoc“Ken got suggested to me from a friend and I'm glad I went. Ken was straight to the point, did the job fast, and even plugged a hole in one of my tires.Would highly recommend!”
“Jim and his team do an amazing job! Being a small business owner myself i know the importance of customer service. Gesell's is a friendly, trustworthy Auto center.”
“Excellent level of customer service by keeping me well informed of the actual status of my truck. The repairs matched perfect and my truck was cleaned inside and out!”
“I dread emissions tests because it always feels like service people hate doing them but Anthony absolutely did not make me feel like a burden. He was so friendly and kind. Same with Ladarius. Great experience!”
“Dan and Katie are outstanding at their craft! The quality of their work is very good and they’re prompt and communicative. Additionally, their pricing is very fair. I highly recommend them!”
“This review is in regards to the service staff. I don't think they get enough credit! Drew (service manager) is the best around! My truck had to be in the shop for a while, and Drew helped me get a loaner truck (so I could work) while mine was in the shop. Their technicians are great at what they do, and Drew walked me through everything when I picked up my truck. It sucks to have a vehicle in the shop, but if you have to DREW and his technicians... you are in good hands! Thanks again (Van Horn Service Center Oconomowoc) for making a hard situation ALOT easier! You are top-notch!”
7AM - 3PM
36833 E Wisconsin Ave, Oconomowoc“Received a message on my EV and check engine light came on. My usual shop was too busy and a second shop told me I had to go to a dealer for this particular problem. Another dealer closer by my home was booked out, so I called Ewald service and I am so glad that's where I ended up! I had a superior experience from beginning to end. From phone call to payment, Ewald employees were respectful and patient. They answered my questions, and service was provided more quickly and less expensively than I anticipated. Even filled my tires and washed my windshield. Also, their waiting room is clean and comfortable with complimentary coffee and canned drinks. There were even a few tables so I could get some work done while I waited. Thanks to all at Ewald! I'll not be going back to my usual shop; you've got a new customer!”
7AM - 6PM
1688 Old School House Rd, Oconomowoc“I stopped by, no appointment, with my daughters car. There was a slow leak and needed to have it repaired prior to driving back to school the next day.
The two people I interacted with were poliet and very accomodating. They took a look, and told me they could sneak me in if I came back around 1:00 PM. I arrived at one and they had me out by 1:45.
They did not try to sell me various add on's and said the tires, although wearing would be good for now. I asked for a rotation and they even suggested keeping the tires where they were for now and rotate at the next oil change.
Great service, no hard upsell, and did what they said they would do. I'll be back when I need to replace the tires next spring.”
“Recently had hail damage repair done to my car. Aaron and his team did an amazing job. Aaron cares about the work he does and takes a lot of pride in his work, paying a lot of attention to detail. Aaron thanks for caring about the work and fixing my car as if it were your own. Highly recommend Elite Collision in Oconomowoc for any body work needs.”