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“Read some negative reviews prior to driving an hour to DHL, but had an excellent experience, and wanted to highlight the efforts of the quick, efficient, thorough service received by the in-store clerk Jason (I believe that was his name. Started w/ a J....younger guy...late 20s/early 30s). I arrived quite uninformed of the detailed process of mailing a package internationally. He put my mind to rest and took care of all the details. He was polite, knowledgeable, informed, helpful, answering all my questions precisely. I was out of there in 20 minutes max. Throughout the process, I was able to track the package via the 800 number. Those clerks were also great-providing details such as how the package passed certain ports and dog checks on its way to Europe. I would definitely recommend DHL in Oak Creek for your package needs and hope you have the pleasure of having Jason serve you. (For customers: Know that some countries do require duty taxes and other fees upon arrival, so be aware. It isn't DHL's responsibility to know that, but ours, as a consumer.)”
“I had the pleasure of interacting with Manager Steve recently, and I must say he exceeded all expectations! Steve is not only super nice, but incredibly accommodating as well. His professionalism and willingness to go above and beyond truly stood out to me. I highly recommend working with Manager Steve for any of your needs - you won't be disappointed!”
“The best place to go for complicated shipping situations, always helpful and knowledgeable. I had to do a reverse pickup on an extremely large box- not only the least expensive but made it easy!”
Shipping Centers
Shipping Centers
Shipping Centers
Shipping Centers
“I absolutely love this UPS store as they offer excellent customer service. I appreciate their speed and efficiency with Amazon drop off. All staff members are always welcoming and well organized with the workflow. Keep up the great work!”