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September 2023 by Rocket Man
One of the absolute rudest places I have been in a long time, and we moved here from the East Coast. I asked for a square sized, large box only after the ones I saw on display were the rectangular, large sized boxes (good for shipping a board game or something). I was met with hostility, condescension, and judgement for something I’ve been doing for years. Wow! What an unpleasant place and unhappy women. They seemingly couldn’t or wouldn’t give me the usual large sized, square, flat rate box. I changed my mind and walked out. Being new to the area, I will definitely be looking somewhere else to do business. I didn’t know something so routine and normally easy could turn so difficult.
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September 2023 by Mark Gales
FedEx employee stole $800 of parts from my package. Ordered some loading ramps for my truck and when I wasn't home Friday morning to sign for the delivery I asked they be held here. The following morning (Saturday) they were "out for delivery" but by mid-day Tuesday there were no updates - no tracking # scans the remainder of Sat, Sun, Monday, Tuesday or Wednesday. I filed a 'case' with FedEx... finally Thursday evening they re-appeared in the system as being at a local Cudahy distribution center and what remained was finally delivered a full week later here. When I picked up the box... it was a sealed up triangle mess of box and weighed ~20 lbs where the shipping label stated 56 lbs. There were no holes... it was taped shut in a triangle as compared to a normal rectangular shipping box. It was no accident. FedEx employees theives.
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July 2023 by Chris Hettwer
Drove out of the way to come here and they were closed 45 minutes before the posted time. Frustrating. Go down the road to Office Max. Super friendly and helpful staff!
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July 2023 by Stanley Dupek
If only I could leave Zero Star review I would certainly do so. The staff at this location are consistantly rude and condecending every time we go there. Don't waste your time with this location, not worth the stressful interaction with employees that truly seem to hate their jobs. We stop there several times a week and simply can't stand the thought of ever going back there again after this last episode of total disrespect shown toward FedEx's customers. FeDex is not the only show in town - check your other options for sure!
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June 2023 by Brittney
Everytime I have come in here, the lady who helps you has been rude and sarcastic. I’m unfamiliar with shipping things or returning online items. I couldn’t return it through them and asked if by chance she knew if there was a drop off box at the usps and she said idk I don’t work for the post office so no I don’t..which I understand but ok rude.. and they never help on the sake of one piece of tape needed or help with shipping a package that needs a certain label. Waste of time to go here..
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April 2023 by Jaime Mercado
Lack of flexibility and customer service. Would not wait one minute after clising time.
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December 2022 by Lizzy G
Mike and team literally made my day! I needed same day printing, and they made the process easy and joyful. Many thanks!
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October 2022 by Russ Taro
The guy who was working there alone right after opening the shop in the morning was helpful and nice. When I was having a problem with the printer to print some pictures on letter size papers he didn't hesitate to help and asked me just to email them to the shop email address and took care of the rest professionally. This shop is one of my best FedEx office center to do business with and I will definitely keep coming back.
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September 2022 by william geiger
This location i send mostly all of my packages to and when i pick them up from this location all of the guys and womaen there arre soo freindly.
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August 2022 by Matt Hudson
Went to ship a package back to a retailer using a return label that was emailed to me and was immediately refused. When asked why the man behind the counter said it was a copy and not a real label without even attempting to scan the shipping label. He was very rude. I called FedEx customer service and explained what happened and they said there should not have been any problems with shipping my package using the provided label. I went next door to the office max and had no issues scanning the label and having my package shipped. This was my first time trying to use the FedEx office in Oak Creek and it will be the last time.
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August 2022 by adam s
Always quick and friendly here....
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June 2022 by Amanda Miller
There is a guy that works there that is very weirdly awkward with customers. At times it is downright inappropriate behavior. I sent my husband in with a prepaid package to get a receipt. The guy told him he was too happy and was he was suspicious. Then he looked over the counter at my husbands shoes and told him wearing flip flops with a sweatshirt was inappropriate and what does he think he is doing. My husband tried to just get him to scan the package with some short answers such as “it’s a nice day. What’s there not to be happy about?” But the guy just kept on with his weird comments.This same guy asked my friend to “put your hands above your head” when she asked him to scan her package. Now as a woman alone in the store with this male employee this was very inappropriate. She said no of course and he kept on and finally when she asked him if he was going to scan her package he said “so you’re not going to play along?” My friend felt so uncomfortable that she refuses to enter this store now.We will be using a different location from now on.
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April 2022 by Brian Fitzer
I can't thank the team here enough for some last-minute work they did for me. I was in quite a bind having forgotten some very important papers for a meeting. With very little direction from me since I was unavailable, they came through with EXACTLY what I needed. I am not from this area so I had no idea who to call, but I am grateful I placed the call to "Steve" and whoever helped him behind the scenes. You turned a potential disaster into a seemingly smooth meeting on my end. Thank you.
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March 2022 by Brian F.
I can't thank the team here enough for some last-minute work they did for me. I was in quite a bind having forgotten some very important papers for a meeting. With very little direction from me since I was unavailable, they came through with EXACTLY what I needed. I am not from this area so I had no idea who to call, but I am grateful I placed the call to "Steve" and whoever helped him behind the scenes. You turned a potential disaster into a seemingly smooth meeting on my end. Thank you
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January 2022 by Shelley M.
I called Fedex the day before my visit. Steve was extremely helpful. Stated he could help me if need be. Very kind helpful person. Today, when I went into the store I was happy to meet Steve. Would definitely go back to this FedEx store in Oak Creek. Please give Steve a kudos for a job well done.
