Associated Bank provides a full range of banking services, including checking and savings accounts, certificates of deposit, home loans, and more. Customers praise the bank for its excellent, patient, and helpful customer service, often highlighting positive experiences even on weekends. Long-term clients appreciate the friendly, quick, and professional assistance they receive, with some banking there for over 25 years without issues. The bank is well-regarded for its reliable service, though some find its location somewhat awkward and difficult to access. Overall, Associated Bank is seen as a trustworthy institution with a strong commitment to customer satisfaction.
Excellent, patient and helpful customer service and account management on a Saturday appt. with Ms. Zhu. Would recommend this banking facility highly to prospective customers. Very grateful and relieved disabled senior 😌 who received superb assistance! 👏🏼
December 2024
Great customer service! Very friendly and helpful staff. Needed a new debit card and I was in and out within 10 minutes.
September 2024
We have been banking with Oak Creek/SM Associated Bank for over 25 years. They are always friendly, quick to help, and professional. I think going twice a week for 25+ years, and never having anything to complain about, is a good record to show how good this bank is.
