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May 2023 by Tyler Alexander
Sales lady was incompetent. When selling jewelry you should know what metal makes what metal. My first initial review was also edited from 1 Star to 4 stars. So these reviews aren't even honest.
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February 2023 by Amber S
My fiancee heard about this place from one of their long time clients when in search for my wedding band. Walked in and was blown away by the size and variety of their selection! The women there are very kind and knowledgeable! We were able to order exactly what we wanted! They offer lay away for up to 24 months. It was an amazing experience from a small town family jewelers, we will definitely be coming back!
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December 2022 by Kara Enerson
They are so kind and have the best costumer service. My fiancé had purchased a ring and necklace from them 2 years ago for me. They put an adjustable sizer on the ring he bought. Later he bought me my engagement ring but at a jeweler in Madison. Even though the ring was sized, my fingers swell a little I’m the summer so in the colder months the ring spun on my finger. I brought it in to them to see if they would put an adjustable sizer on it like the other ring. I was prepared to pay them for their services, since he didn’t buy the ring there, but they cleaned it and put a sizer on it free of charge. Very kind, sweet women who work there. Great jewelry store with great costumer service.
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November 2022 by Gary Wagner
Very fine jeweler. Benn doing business there since 1978
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August 2022 by Tonia Miske
Excellent service. We showed up 20 mins before closing on a Friday and Vickie and Rhonda did an excellent job of showing up what we where looking for. Great selection of rings. A great selection at different price points. Can't wait to see what my guy picks. They wrote a bunch done and he will go back and check them out at a later date.
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June 2022 by Connor Knaus
10/10 recommend the lady’s over at C.W. Smith Jewelers. They were so easy to work with and so kind. They will definitely make your experience seamless and easy!
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April 2022 by Eric Miller
Always and consistent the best. My wife's ring has never looked so good. She is extremely pleased with the service, and the outcome. Stop in and see for yourself
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December 2021 by Travolta Taylor
beautiful service & great energy
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November 2021 by George Rawson
Best jewelry store is the best in fond du lac and the area great service. They also have the best price on watch batteries and they last the longest
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October 2021 by Robert Thompson
Great place to buy jewelry..No pressure sales people..???
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September 2021 by Jessica Lynn
Very bad experience - have spent a lot of money here, the last visit we had several rings to be sized and have work done, the ladies are rude, confused, irrational. Then, we got appraisal papers in the mail named and addressed to us for other people in another city. Will never be going here again.
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August 2021 by Taylor Schneider
CW Smith is the best! The ladies create such an easygoing + comfortable atmosphere. We were in great hands with Ronda. She helped us piece together the most beautiful, customized ring? Shop local!
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June 2021 by Susan K Fiebig
Thank you Vickie! i stopped in to have my ring resized. Vickie helped me with my problem and cleaned my rings at no charge! She was so friendly and caring.
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June 2021 by Dawne Parduhn
Went in to get rings appraised for free....and to look around of course!!
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May 2021 by Lou Hern
Nice place to go
