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February 2024 by Cindy Schlicke
I brought my dog in 4 months ago for an irritated ear, and they said he had yeast in it. They gave me a rinse. I used it for a month and it seemed to help. 3 weeks later it was irritated again, and i went in and got another rinse. Ive been using it for two months, and it doesn’t get any better. I googled yeast in dogs ears, and you need a medication, not a rinse. Something with clotrimazol. Why didn’t they prescribe this in the first place. Now they won’t prescribe it, i have to bring him in for another exam, and i have to wait two weeks to get him in. All about the money. Very frustrated and disappointed.
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February 2024 by Kirk Chartier
They are great! They took care of my dog Emmy and I couldn't be anymore happy with the friendly staff and Dr! Thank you!
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January 2024 by Renee Wickman
Friendly and caring staff.
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November 2023 by RM BK
It's easy to find, clean, well organized and their prices are very reasonable. The staff was friendly and helpful. The front desk staff stepped out to see our dogs and pet them, which was sweet. The Vet was phenomenal.
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October 2023 by Luka
I love taking my animals here, special shout out to Ashley and Ainsley who are always so kind and respectful, they're always ready to answer questions and are SUPER friendly! Always willing to listen to long stories about my pets too! Some of the techs have changed since 5 years ago when I brought my little Chihuahua, Naya here, but all and all still an amazing, caring environment. Dr.Zimmerman is super friendly and personable, always ready to explain misunderstandings and answer questions you may have! Dr.Drake is also very knowledgeable and kind, and her compassion for animals really shows in her work. Will always recommend Niagara animal hospital and will never transfer my pets primary care anywhere else.
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September 2023 by trever perry
This is not my regular veterinary hospital. Had already waited for Crivitz to call back and couldn't get my Kali in for three weeks. I called Niagara on Friday explaining I had a furbaby that was suffering and needed to be put down. Kali didn't look good and stinky, but not one person cared about it. They passed out so much love and affection. The vet stayed with us when he gave the second injection. It broke our hearts but knew what we did was best. They were abelsolutely fantastic to us. Highly recommend
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August 2023 by Tanissa Ingraham
Dr. Drake seems to talk down to clients when they are genuinely concerned or asking for an alternative for what she has said. There was zero compassion with my visit today and I felt as if I was a burden to be there. I had to bring along my 3 children as I am a stay at home mom & the staff seemed annoyed when they informed me only 2 people were allowed in the exam room. Sorry my kids are 8, 6.5, & 1.5 yrs (cannot be left unattended) She very rudely told me the flea & tick prevention I was using was useless & "did not work" she had no care to even listen to what I was saying. I would NOT recommend them any further! I walked in a very concerned pet parent, & walked out feeling unheard & looking for a new vet!Edit to add to your reply.My appointment was scheduled for curbside, your staff (receptionist) knew my children were in the vehicle when she said to bring them all in. I would have accepted the opinion of my "fad" option had it been delivered in a not so rude tone & if she would have listened that it is what is best for my household. I understand safety reasons for only wanting minimal people in the room & giving "the discount" on the "emergency visit" however your employees told me because you had a cancelation that I was no longer being seen as an "emergency " and now was treated as a normal appointment. Either way, none of this is an acceptable reason to have a doctor be rude when speaking to a pet parent. I am looking out for possible future clients so they know they will not always get top of the line service that they are hoping. I do appreciate the medication for today's issue, but my issue is the rude way I was spoken to & not being listened to as a concerned pet parent.
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July 2023 by Trudell Marquez M
Thank you Dr Zimmerman and staff, for your kindness and understanding with our very difficult decisions we had to make in putting our 13 year old Amos to sleep. Amos was suffering from kidney failure and we didn't want to see him suffer any further. My husband and myself felt the staff and Dr were very respectful and caring, giving us peace of mind in our decision. We are truly grateful, blessed and appreciative for your kindness. Blessings ? ✌️
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July 2023 by Barbara Jors
They are very accommodating. I appreciated them getting my other dog in for nail trim when only one of my girls was on the schedule. Thank you!!!!
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July 2023 by Pamela Peterson
My cats Daisy May and Oreo Cookie have been patients here for the last 4 years. I cannot express enough how compassionate the staff is and how affordable a yearly check up was. I highly reccomend Niagara Animal Hispital for all your pets needs.
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July 2023 by victoria tracy
If I could give 10 or a 100 stars I would. The people that work here are angels. I think they just saved my Daisy’s life❤️
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June 2023 by Torina Hendershott
Recently had to put my girl off 13 years down. The staff was very compassionate and thoughtful they even sent us a beautiful card in the mail with their condolences signed by everyone their. They even came to the truck and carried her in for her appointment which was supposed to just be to check on her hip.
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May 2023 by Michael Richtig
Very helpful doctors they explained my pets problem very well and with good care
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January 2023 by Jennifer Bolssen
This was my first time there and they were great! The staff was friendly and the the doctor was amazing and gave so much information and recommendations for our new puppy. Glad they were taking new clients as there's not alot of them out there right now that are!
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January 2023 by Earl Phyilliaere
I love this place.The doctors and staff are so kind and gentle with handling my pets and very concerned about their well-being and health.
