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March 2024 by linda wozniak
The customer service representative was very courteous, professional and helpful.
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March 2024 by Anthony S
Associate was very kind and knew what they were talking about. They also assisted with applying my liquid screen protector. Great experience and will go back again for future cellular needs.
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February 2024 by Jerry Bramucker
Kaylee was super helpful and very knowledgeable. Great experience and service.
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February 2024 by Sue Thomas
Truman was very helpful at getting us set up.
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February 2024 by Kris Thomas
Had to stop in after several unsuccessful attempts at help with Verizon online. Truman was patient and worked through some issues he’d not experienced before for 75 minutes to get mine and my daughter’s phones fixed and working properly. Would recommend working with him before going to the online resources. Thanks Truman!
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January 2024 by Marcus Benedict
If I could give it a lower rating I would. Garbage customer service and even worse quality of service
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December 2023 by Brenda Carver
Great experience. Went smooth. Keva was super nice and knowledgeable.
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December 2023 by Jessica Stevens
We went in on Black Friday to get new phones and transfer our service. We ran into some issues (through no fault of the store employees), and Keva did an amazing job at figuring everything out. Keva was so patient and cheerful the whole time, provided excellent customer service, and did the best job possible through a frustrating situation. I would highly recommend this Verizon location, and Keva!
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December 2023 by Kimberlee Simones
Great experience at the local Verizon store. Truman was a big help in transitioning both my husband and i to new phones. Great job!
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November 2023 by Carrie L Altendorfer
Super patient and very knowledgeable.
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November 2023 by Megan Jesse
I have been to this Verizon location 3 different times. Each visit I have been so impressed with the level of customer service and support this store provides. I have been to many other locations and this one is by far the best!
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November 2023 by Tim Schaffer
Staff was helpful and knowledgeable
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October 2023 by Kim L
Awesome experience
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September 2023 by Sarah Haga
Kayla and German at the New Richmond store were so helpful. They both went out of their way to get me just what I was looking for. So professional and kind!
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September 2023 by Breanna Andersen
Very welcoming and had great information for every question we asked. Patient with my sister and I as well.