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August 2024 by Daniel Cromwell
Excellent source and prices
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June 2024 by Service Guy
Place is closed
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June 2024 by Ben D
Don't even waste your time here. Google says they open at 9, door says 8, no one here at 9:10. Place looks completely trashed out and probably closed down
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March 2024 by Tyler Gehling
Bought a good used trans for a ford focus - process was great, price was fair. Will go back.
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January 2024 by brenda yaritz
they got back to me right away where others never responded...they were on time to pick up my moms totaled car .very easy to deal with..no complaints at all
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January 2024 by Ken Engelbrecht
Don't bother with these guys! Sold me a bad alternator and wouldn't give me my money back! Cost me $200 as I had it installed and it was bad!
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December 2023 by Phil
This place is garbage. Horrible communication.
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December 2023 by Daniel orr
THEE WORST AND MOST OVERPRICED JUNKYARD EVER. AND ON TOP OF THAT HORRIBLE HORRIBLE COSTUMER SERVICE
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October 2023 by Zachary Picht (King of Moldratha)
Needed some parts for my Chevy Aveo and they had the parts I needed, they got them that very day a few hours after visiting. Went back grabbed the parts I bought. The people there are very nice, if I have to get any other parts I will definitely be going back to them!
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October 2023 by Chris Grimm
although the part I needed was not available they did go above and beyond to help me
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September 2023 by Yuri Burrows
They sold us an engine. No problems.
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May 2023 by Michael Miller
I waited several days for a part to be pulled. called several times to see when it was to be available. then I called yet again and they pulled and sold part to another customer.
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March 2023 by Adam M
Used to be one of my favorite go-to places for the longest time. Stopped by today and first I couldn’t even park in the front parking lot it was so full and crowded, then walked inside and barley any lights are on making the place quite frankly look rather uninviting as they clearly don’t even try to put any effort into the building anymore, and finally I’m told customers can’t go in the yard anymore to browse or pull parts. I was told “We don’t have that kind of insurance. Haven’t had that insurance in 3 years.” So turns out that’s when it must’ve changed owners. I presume due to the darn train yard being built making it harder to access, the old owners probably sold off to avoid going out of business due to losing the access/business from the main road. Couple foreign people working the counter weren’t very friendly. Sad to see how much the place went down hill from what I remember. I used to have good times and experiences there and almost always was able to make a good deal on parts with the old crew working there before the switchover. They look like they don’t even know what they’d actually have with how unorganized the place looks now. Guess from now on Amery Auto Salvage will be getting all my future business with their huge selection of cars, ability to go and browse the yard yourself still, and overall a pretty organized yard based off vehicle makes/models so it’s easier to find what you’re looking for. Oh, and they look much more inviting with plenty of room to park out front. I’ll miss New Richmond Auto Salvage and what it used to be with that nice small town, locally owned and operated feel it used to have. I had some great times going there as a kid with my old man when he was teaching me how to repair cars and bargain to get the good parts deals.
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March 2023 by Peter Auvin
Took multiple weeks to process my request, they clearly don't have a call list. Finally contacted them on a Thursday and they took my order, engine head from a civic for 150. Guy on the phone told me to pick it up tomorrow afternoon. I get there at 4, an hour before they close, and they tell me ita not ready yet it will just be 20 mins. 1 hour later they finally got my part and I was running late so I just grabbed it and left. I go take a look at the head and it was sawed of the engine, he sawed straight through the intake manifold and left piles of metal shavings in the head. They clearly forgot I was coming and panicked when I showed up. Horrible service and bad prices.
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March 2023 by Joe Thill
Called around 10:00 a.m. to see if a pair of wheels were available. I was told they were available. When I arrived at 2:00 p.m. The guy at the desk said those wheels were gone because the wholesaler picked them up a week ago. Then tried to sell me on a different side of wheels that I did not want. I asked for $50 off those wheels and the guy proceeded to get upset with me.All very unfortunate because I drove an hour and a half there and back for nothing. Poor service.
