8:30AM - 5:30PM
13425 Watertown Plank Rd, Elm Grove
Post Offices
“Best post office around!!! Staff is always friendly, packages get checked in right away. As a small business owner, knowing your packages are in good hands is so important!! I feel 100% confident that the Elm Grove post office will always see my packages off with care!!!
THANK YOU FOR ALL YOU DO!!!”
“I needed to mail something while on a trip and I did not expect to be impressed by a random post office but here we are! I’m so sorry I did not see her name (my receipt says clerk 11) but she was the sweetest woman ? I wish I lived here just for the post office! :) thanks so much for your help”
“Angela provided excellent customer service she greeted me with a smile, was very polite, and explained different shipping options. I was very impressed at how involved and detailed she was with every customer she interacted with. Angela kept the line moving considering she was the only one in that morning. Keep up the good work.”
“Mark is the nicest employee for USPS of all time. He knows his stuff too. It was his birthday and a nice older lady brought him in cupcakes and another gentleman stopped by to wish him a happy birthday….all while I was there!! What a good human.”
“My wife and I deal with the staff at this post office quite frequently and they have been nothing but friendly, helpful, and patient with both us and other customers. I just feel like the staff deserve a bit of recognition for consistently delivering great service!”
“I use this post office very regularly, and the staff at the front desk are above-and-beyond helpful, professional and kind. They have saved me from some costly mistakes on more than one occasion and have always been careful with handling.”
8:30AM - 12:30PM 2:30 - 4:30PM
S87W22530 Edgewood Ave, Big Bend
Post Offices
“Great experience with getting two kids passports pictures and apps sent in. The lady who helped us was amazing and so helpful. Since sending it in about two weeks ago they were approved so she mailed those kids photos! Thank you!”
“One of the most efficient and friendly USPS offices I’ve used. They’re quick to resolve issues and very knowledgeable.
Thanks for all your hard work!”
“the entire staff is the BEST ever!!!!! we love their customer service; without them, we'd be lost! we're so thankful for all their attention to detail, proficiency, and thoughtfulness. A++++”
8AM - 4:45PM
5300 W Fond Du Lac Ave, Milwaukee
Post Offices
“I completely understand all the bad reviews for the last minute closings at random times during the day. That's happened to me, too. So they get a star knocked off for not being able to manage staffing levels. But the staff that work at the counter are really amazing. Be a regular customer there and they will know you. I have a PO Box there and they grab my packages for me to pick up when they see me come in the door so I don't have to wait if there's a line. I had a big mail shipment that didn't have quite the right postage on it and they noticed before it went out and called me so I could come in and fix it. They really are great to their customers.”
“I have always received courteous and quick-as-possible service at this branch. The problems in service usually come from customers/people who aren't prepared prior to getting to the counter, or who basically don't know how to handle their own affairs, so these customers stand there with their heads up their own asses clogging up the line for those of us who do have our business in order.”
“Kay and the other young lady working today on 07/12/2024 were wonderful! Kay was very polite and was able to take me in for my passport appointment one week ahead of my schedule appointment. Very knowledgeable and efficient as well!”
“Came here to get our passport applications taken care of, and everyone on staff was incredibly helpful and nice. They even called us when they caught that we forgot to sign our checks, ensuring that our applications were 100% checked before being shipped out.”
8:30AM - 6PM
7440 W Greenfield Ave, Milwaukee
Post Offices
“I went here for help with a passport renewal. Had all the documents ready for them by researching everything online first-- They were super helpful and knowledgeable about the process and applying through the mail. The man at the counter was really great and only slightly snarky (in a good way). Would recommend.”
“There's always a line when you go to the Post Office. I have had pretty good service at the post office. The public needs to understand the post office is seriously understaffed.”
9AM - 5:30PM
7353 W Forest Home Ave, Milwaukee
Post Offices
“I called and Steve was very helpful to help me find a package I was sending to a friend in a town close by. The package had been passed around to multiple offices because there was a glitch with the barcode and this delayed delivery by a week. He offered a solution that got my package to it's location the next day.”
“Everyone that works here that I've met had a absolutely GREAT PERSONALITY, and talk to me as if we've been friends for years. There's only 1 Lady who works Up Front at the Customer Service Counter, that is way too picky and serious. She will never laugh. Our Apartment Building gets Prestamped Envelopes from our Landlord to pay Rent, and if the Date on the Stamped Envelope isn't the same exact day. This Lady makes me Pay for a Stamp to put on this envelope, and I'm Permanently Disabled and it's not like I can afford to buy a Stamp for a PreStamped Envelope!!! This Lady, I think, has some kind of MENTAL PROBLEM WITH BEING FRIENDLY TO THE PUBLIC, because I will tell a Joke, and everyone in the Post Office will laugh except for this 1 Lady. I don't know what her Name is, but I'm thinking that it's ,"FLORENCE." Besides dealing with her, this Post Office is 5+ STARS , and I recommend it to anyone that asks me. There's 1 Man, who will go way out of his way to make sure that you're happy, or you have gotten exactly what you went there for. I'm 95% Positive that this A+ EMPLOYEE'S NAME IS ,"JAMES!!" It's Employees like JAMES that makes any Company GREAT, and this Post Office should be TOTALLY GRATEFUL THAT THEY HAVE ,"JAMES", WORKING FOR THEIR COMPANY!!! Employees like this make people like going into the Post Office, and it's AWESOME WHEN YOU WALK INTO THE POST OFFICE, and SOMEONE SAYS HI _ _ _ _ , because he will remember your Name. THANK YOU JAMES FOR ALL YOUR YEARS OF THE BEST CUSTOMER SERVICE THAT SOMEONE COULD ASK FOR!!!! So people know. I never knew ,"JAMES", before I started going to this Post Office!!!”
“I had such a great experience at the post office thanks to Carmen! She was incredibly kind, patient, and detail-oriented while helping me with my passport application. She made sure everything was filled out correctly and that I had all the materials I needed, which gave me peace of mind. It’s rare to come across someone so thorough and genuinely helpful—Carmen went above and beyond. Thank you for making the process smooth and stress-free!”