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“The customer service I received from Omar was outstanding. Being a little older and not phone savvy he was patient and kind! Thanks for making my experience amazing!!!”
“ATTN Manager,My son and I were in the West Allis store Saturday afternoon to complete the change over from US Cellular to Verizon mobile phone service. your representative Kyle was extremely helpful during our visit and want to commend him for his service.Thanks so much, John Strobel and my son Daniel Strobel”
“Ereck provided me with excellent service today. He was extremely knowledgeable and explained everything in a way that was very easy for me to understand. He also made the process quick and simple.”
“When switching carriers for 3 people, getting a new number and adding home internet isn’t a stressful endeavor, you know you picked the right place. Will (or Billy as he introduced himself to my toddler) was the most thorough, kind and knowledgeable associate I’ve ever worked with at a phone store. He helped me pick the best plan for our situation, walked me through how to use my new phone and explained how the bill would work now and after promotions changed so I wouldn’t be caught surprised. I had the utmost confidence in my decision to go to this location for service and with USCellular based on these interactions.”
“Awesome experience all around, super fast,my phone was ready in 2 hours. Great team and that customer service ( I don't know his name, but he has glasses) A++ thanks again”
“Thank you Kad for your great service on my damaged phone! Kad did a great job getting everything back to the way it was before the damage. Highly recommended if you ever need your phone or computer repaired!!!?”
“Professional, polite, helpful with internet and telephone mechanics troubles as well as dollar amounts for phone plans, phones, phone cases.
Really good recharging sets. They are nice and let me recharge my phone at their store I charged it 50 percent then continue my errands. Free parking 1 to 2 blocks away from public transport. Wheelchair accessable. A.T.&T. retrieved a few hundred of my emails that were not in trash, I never deleted, they went to school and earned their degree.”
“Came to this store on a whim. It was clean and friendly even though it was super busy. Michelle E. was extremely friendly, knowledgeable and helpful. Loving my new phone!”
“FANTASTIC service! I originally had no plans to repair my iPad here but Aziz was so friendly and made sure that I knew service here is secure, reliable, transparent, and at the most affordable price in town. He was able to work with my time constraints that day and delivered fast and acceptable results. Will 100% be coming back here if I need another screen fixed.”
“We’ve been an AT&T customer since roughly1988. We’ve upgraded our phones with att numerous times. We have 3 phones on our plan and upgraded the most recent time on July 1, 2024. Since we did this, strange things were happening that have never happened before. We dealt with Kyle and he did all he could to help us out on 2 separate occasions. The third time we went into the store an associate met us and told us this wasn’t his problem and we had to go to the Apple Store. Needless to say we weren’t happy. On Sunday July 21, 2024 I called ATT and the first time I chose the callback option because the time frame was 5-8 minutes. Never received a call back. After a couple of hours, I called again chose the hold option and then was subsequently sent to voice mail to leave a message.
We went back to the Apple Store and they did nothing. We finally ended up back at the same ATT store and spoke with Liz. I was very angry but held my tongue and just wanted to turn the phone back in. Liz was very gracious and left us for a minute after we explained what happened. He manager Samantha was very gracious in getting us a new phone as a way of ruling out the phone being the issue. If it weren’t for these two young ladies, I would be looking for another carrier but they won me back. Exceptional service that both Samantha and Liz provided!!! Thank you sooo much!”
“My favorite store in Milwaukee and they give the best deals on everything you need to sell, just talk to them and they will help. Best store here especially coming from Chicago.”
“Went to get new phones and add a line. Josh was super helpful and made sure he understood how we used the products before he made recommendations. Best experience I've ever had at a phone store.”
“I came in with some confusion on my bill. Victoria was so helping and kinda and explained it perfectly to me where I could easily understand it. I will be coming back again to this store if I ever have another problem!”
“Just finished a really great experience working with Ben. Professional, personable, knowledgable and a pleasure to work with. He really worked hard to get me the best services and most favorable costs.”
“Had a excellent customer service representative London love show upstanding quality. He was patient understanding n cool. Showed me how to setup my new iPhone. His coworker Theo as well was genuinely kind and respectful honest and compassionate. Five stars all the way for these guys excellent service.”
“Stephan was very knowledgeable and helpful. I went to four other locations to get the screen protector replaced on my Z Fold 4 and they all told me that it couldn't be done. Stephan had this replaced in ten minutes and it looked like a new phone. I highly recommend stopping in and having Stephan help you with all of your repair needs.”
“Customer service with Casey was spot on! I had visited the ATT&T store several months ago and left with my questions unresolved. Met with Casey the latter part of May, 2024. He corrected misconceptions I had about my IPHONE and my ATT&T service and led me to a great deal and upgrade. Casey was knowledgeable and considerate. Thank you, Casey, for your help!”
“Dre is the freaking the best help me out went out his way to help me I love this store good customer service and the place is clean the staff respectful if you want all positive vibes come here”
“I can't say more kind words about Jovo who helped me today and getting the opportunity to watch him help other customers as they came in. He is patient, calm and has the customers best interest in mind to make them happy.
I was in there for 3 hours today dealing with an issue I had been struggling with for months and probably spent 10 hours on the phone with no success. He worked with me as we got bounced around from department to department to explain the issue until it was finally resolved. All while maintaining patience and helping out other customers with efficiency as they came through the door. His ability to prioritize and multi-task while maintaining a calm presence is very comforting. Everyone I witnessed walked in left extremely happy, and so did I. Great stuff to see!”
“The store manager Collin was amazing!! My phone was shattered and completely unusable and he helped me get a new phone and set it up. He spent a great deal of time walking me through every step and even let me use his phone to call my family for help as I had no way to contact them for 24 hours at that point thanks to my old shattered phone. He went an extra step to help me and my family get on a better phone plan to save some extra money each month. Even though he couldn’t fix my phone or transfer data from it he gave me some suggestions to try at home at a later time. Thank you so much!!!”
“Andy was great in helping me find a plan at a lower cost then what we are currently paying. He ended up saving us over $135.00 a month, with a new plan that was not initially offered because of a promo we received.”
“I recently switched to Boost Mobile, and I can confidently say that it has been an exceptional experience so far! This well-deserved five-star review is a testament to the outstanding service and value they provide.First and foremost, the network coverage has been outstanding. I no longer have to worry about dropped calls or poor reception in certain areas. Boost Mobile's extensive coverage ensures that I stay connected wherever I go.The variety of plans they offer is impressive, catering to a wide range of needs and budgets. I found the perfect plan that suits my usage, and it comes at a competitive price, making it a great value for money.The activation process was smooth and hassle-free, thanks to the helpful customer support team. They guided me through every step and made sure my transition to Boost Mobile was seamless.One aspect that sets Boost Mobile apart is their generous data allowances. With ample high-speed data, I can stay connected, stream, and browse without any worries.Furthermore, the mobile app they provide is user-friendly and convenient. It allows me to manage my account, check usage, and even make payments effortlessly on the go.Lastly, the customer service has been exceptional. Every time I reached out with a question or concern, the representatives were polite, patient, and knowledgeable, ensuring that my issues were resolved promptly.In conclusion, Boost Mobile has exceeded my expectations in every way. With reliable network coverage, customizable plans, and excellent customer service, I couldn't ask for more from a mobile carrier.I wholeheartedly give Boost Mobile a well-deserved five-star rating and highly recommend it to anyone in need of a reliable and budget-friendly mobile service. Thank you, Boost Mobile, for keeping me connected and satisfied!”
“Ben at the Verizon store in Hales Corners was so very helpful with the issues we had with our phones. Very happy with his professional guidance with our phone He went out of his way to help two seniors that don’t know what they are doing. So very appreciative!!!”
“We came in the store and was welcomed by a very nice sales rep named Ashanti. She helped us with getting service with us cellular with great customer service and want to say thank you.”
“A few weeks ago I came in with my elderly father who could not get his phone to work. Jesus helped us, and he was so helpful and patient with my dad. My father made a silly error and Jesus was kind about it. I also got a new phone for my mom. Jesus got everything set up so efficiently. It can be stressful when your aging parents do not always understand technology. I am grateful for employees like Jesus that make customer lives easier. My mom likes her new phone. Te apreciamos!”
“Deseree was wonderful, this is a great store.THE MANAGER was Awesome to me and after my nightmare with EVIL DECEPTIVE SPECTRUM IT WAS PURE HEAVEN TO HAVE JACOB SAVE ME.! THANKS ATT”
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“My daughter Jessica & myself Doug Hoskins stopped at the new Berlin store and were greeted by Ron Baker. Mr Baker was very congenial, knowledgeable & patient with us. I'm not very computer literate & Mr Baker took the time to explain things to me so I could understand. I ended up purchasing a new phone & am very happy I did! It took Ron about an hour to transfer my data because my old phone was so overfull & screwed up. It was a VERY positive experience. Ron called me a week later to see how I was doing with my new phone, which I appreciated. Great customer service! Great employee!”