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“Wonderful people! Great service.I realize over time the people may change, but right now I enjoy my regular conversations with Mandy, Nikki, Ryan, Gordana, Liz, and Ed.”
“The Manager, Samantha at the New Berlin location has been nothing but kind, extra helpful, and professional. She has helped my family through selling a home, buying a home, and tons of HELOC paperwork!!! She is extremely prompt and explains everything so that it's easy to understand. I highly recommend her:) Shout out to Breanna at the Franklin location for her helpfulness and wonderful personality!! Thanks so much Summit!!!”
“This location is convinent for getting cash on the way back from the grocery store. The ATM now allows you to select how many $50 bills you want and if you want smaller denominations. I never went inside even before the pandemic since the electronic banking is free and convinent. The branch should assign someone to police the property for litter. It is looking trashy right now.”
“Amazing experience today at the New Berlin location. My 4 year old son wanted to take his piggy bank in and exchange the coins. Well, turns out they don’t have coin counters anymore but Arissa (a banker) came around the counter and grabbed the piggy bank and made it happen! They even kept counting after 12pm closing time. This type of customer service is really special, and Arissa went above and beyond for us. Thanks!”
“Second visit ever the other month and it was great. The teller at the counter was helpful but wasn't able to fix my problem so he sent me to the personal banker.Tina Z. went above and beyond and typed out a letter that fixed everything!She was incredibly nice and easy to talk with and answered all my questions too. It was a wonderful experience with Tina Z. and thank you again.”
“Not my bank. I went in to cash a check I received from a person who has a Chase account. Charged $10 fee which was quite ridiculous. However, the staff where friendly, knowledgeable about policies and procedures, and efficient. Would never have an account here personally, but would recommend based on the performance of the staff.”
“I have banked several places but PNC bank has done the best job for my business and personal banking. Adam Cervantes does a great job attending to my banking needs at the New Berlin location. I also have several friendly bankers helping me in Muskego and Milwaukee. Highly recommend this bank!”
“While initially my call was met with some poor customer service by the representative fielding the call. That isn’t a reflection of Landmark Credit Union’s entire staff. Thank you to the manager (I forgot name) for getting me the proper documents I needed to register my vehicle out of state. I understand that not everyone may be familiar with that process. Thank you Bob Hall for reaching out with some insight to my concerns.Overall my experience has been good here.”
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“Chris, Ava, Sara, every one is so helpful and kind. I listen to all of their suggestions which are usually perfect! The New Berlin branch is clean and always looks nice and inviting. I love when they show off local small businesses... It just Adds to their small Hometown image. Anytime I have a problem they are eager to help me solve it. I have brought many people to North Shore especially the New Berlin branch. Although I do miss the face-to-face drive up. So I just keep going inside. Thank you again North Shore bank in New Berlin, You are awesome!”