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December 2023 by john need
Very good shops everyone is friendly very nice people pretty quick repair it’s take about 2 weeks the most very good quality I get nothing to say it everything is good I love it I’m very happy what I get back.
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December 2023 by Linda G
My teenage son backed into my husband's passenger side mirror. It fell off and he put it back on, however it was loose. Caliber Collision checked it out and made sure it was tightly secured and the lights were working. Then buffed out the scratches...ALL FOR NO CHARGE! Additionally, when I called to schedule an appointment, they saw me right away and took care of this! My husband and I are so pleased with their service and kindness. Thank you!
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November 2023 by Sanja Karac
I typically don't write reviews, but I felt I had to with my experience at Caliber Collision-Sunnyslope. Getting hit while my car was parked left me quite frustrated, but they significantly improved the situation. Nuri not only fought to secure brand new replacement parts through the insurance company, but also treated my car with the utmost care as if it were his own. Additionally, their commitment to keeping me informed with detailed updates on the work's progression was remarkable. To top it off, they went the extra mile by detailing my car and making it look brand new. Without hesitation, I would recommend Nuri and his team at Caliber Collision over and over again. Thank you!
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November 2023 by Sandile Nukuna
Yildiz took care of my 2010 Mercedes as if it were his. When I pull in the driveway I thought the Mercedes parked in front was beautiful and not realizing that it was my Mercedes. He’s was great explaining the process and giving me the updates of where my car was and what they were doing. He was calling me twice a week to update me. I’d go back there again and I for sure am referring friends there.
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November 2023 by chris fletcher
I never take the time to leave reviews but I felt I had to with caliber collision. They did an amazing job. Also left very detailed messages with the progression of the work. They also went above and beyond detailing my car for delivery. It looked brand new like the day I bought it. As an automotive technician I can tell a quality shop and this is exactly that. The attention to detail is spot on and they care. Simple as that highly recommended to anyone in need of body work. I couldn’t be more pleased with the whole experience thank you
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November 2023 by David Mraz
They allowed me to come in a couple of weeks prior to my appointment to be able to order the required parts in advance so that they could start immediately. I was told that if they had any problems getting the parts that they would let me know so that we could reschedule although that did not happen. They were great about keeping me updated on the status of the repairs once they started. The repairs were well done and they cleaned my truck both completely outside where the repairs were and also inside which I didn’t expect and appreciated. The staff was friendly and easy to work with.Services: Painting
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October 2023 by Jacob Christopherson
Just want to give a huge thank you to Nuri, Andreas, and the whole team at Caliber on Sunnyslope. They did an excellent job on some repairs needed for my rear passenger door, which included replacing moldings, working out a dent, and paintwork. Incredibly communicative throughout the process, and when I got my car back, it looked like no damage had ever happened. Thank you very much!Services: Painting
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September 2023 by Joan Hornak
Missy in the front office was very kind, helpful and professional. She explained the process and what I could expect while my car was at the facility.Nuri, the senior service advisor, was extremely easy to work with. I had to bring my car in twice in a matter of months because of two minor incidents. I felt comfortable allowing Caliber Collision to work on my car and trusted what Nuri discussed with me. They did an excellent job both times. The cost was not only fair but less than other quotes. For fast, honest and professional service, I highly recommend Caliber Collision on Sunny Slope in New Berlin.
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September 2023 by Brian Steimle
This business is great! Frequent communication and worked well with my insurance company. Car restoration looked amazing and included car detailing. Would highly recommend!
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September 2023 by Kirsten
Would not recommend using this location. My insurance recommend this shop to me for my vehicle repair on my rear bumper. The shop had my vehicle for a week and when we went to pick up the paint job on the bumper was terrible. We left the car for them to fix and went back a second time to pick up. Again the paint job was not great and definitely not acceptable. Third time we picked up it finally was right. Unfortunately when we went to pick up we were so focused on the area they hadn't been fixing that we didn't notice the two long scratches all the way down both doors on the passenger side and multiple other scratches all over the passenger side of the vehicle.Services: Painting
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August 2023 by Kirsten R.
Would not recommend using this location. My insurance recommend this shop to me for my vehicle repair on my rear bumper. The shop had my vehicle for a week and when we went to pick up the paint job on the bumper was terrible. We left the car for them to fix and went back a second time to pick up. Again the paint job was not great and definitely not acceptable. Third time we picked up it finally was right. Unfortunately when we went to pick up we were so focused on the area they hadn't been fixing that we didn't notice the two long scratches all the way down both doors on the passenger side and multiple other scratches all over the passenger side of the vehicle.
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August 2023 by Dave Harris
Fantastic customer service by Andreas and Melissa. Kept us informed throughout the process. Outstanding work - - our SUV looks brand new.
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August 2023 by Amy Bowman
I had a slight rear end collision to my van - I was the third car to be hit. The circumstances of the collision and why it happened left me very irritated. I made an appointment through my insurance to use the Sunny Slope location of Caliber and I can state that I was led to the shop for a reason. Missy who runs the counter and Nuri who runs the shop treated me with respect and compassion. After I left the first appointment for the estimate, I called back to the shop for the mere fact of letting them know that how they dealt with me had gotten rid of a bit of the bad taste in my mouth over this whole situation. The entire process after that was above and beyond what I would normally expect at a collision repair shop. Nuri called during the process to advise where they were in the repair and when it was expected to be done. When getting the estimate and also when picking up the vehicle, he spoke to me like we were old neighbors and didn't just hand me the key and walk away. I will always recommend this shop, specifically Sunny Slope location, to anyone in the future. I only dealt with Missy and Nuri during my time there but I am confident that all of the other employees will have the same demeanor.
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July 2023 by Nancy Kesy
I am so pleased with the work done on my Accord. The staff is very pleasant and kept me notified of the progress on my vehicle throughout the repair process. My car looks like it's brand new and was cleaned thoroughly prior to being returned to me. Thank you for a wonderful experience!
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July 2023 by Brody Ketola
Got in an accident, got the car back in about 3 weeks and it looks amazing!! 100% recommend Caliber!Service: Body & Trim
