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December 2023 by Adam Meulemans
Staff was very friendly but that is the only positive I have to share.I had an appointment but still wasn’t made a priority and wasn’t helped until 15 minutes past appointment time. This location appeared to only have one employee working which seemed unfair to him. Because of the fact there was only one person working the service took close to 25 minutes. But the main reason I will not be returning is the oil change cost me over $30 more than other places I have been in the past.
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December 2023 by Shannon Smaglick
Travis and Dakota did exemplary work. Why? Because they were skillful, attentive and kind. Good deals too.
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November 2023 by Devin
First, I had to wait almost 30 minutes to get into the bay to get my oil changed because there was only one worker. Then when I finally got into the bay they try to sell you on an oil change which is priced north of $100 by claiming your car has high milage. I told the worker I did not want that and I only wanted the basic economy oil change. He proceeded to apparently do whatever he wanted because he still ended up doing and charging me for the expensive oil change anyways! As well as tried to sell me on needing a new air filter and new wiper blades which were just replaced after my previous oil change and absolutely did not need to be replaced. It is a scam to get as much money out of you as possible and to say the least I will not be going back.
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November 2023 by npfowler1
Fast, courteous, professional and a competitive price. I will be pleased to go back there with our other cars.
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November 2023 by Mark Johnson
Super fast, nice people. Quick, clear explanations. Got done what I expected, for a good price. Will definitely come back.
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November 2023 by Jerry
In quick and out quick. Excellent service ? and products. All things were explained before purchasing. A little bit priced high on filters, air and cabin.Finished very quickly, tech was very adept at his job. I would use the oil change service again. Just be prepared for the higher costs.
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November 2023 by K C
Take 5 was amazing and did a really great job! They were even sweet to my sick child in the car (they gave him a juice box and a fruit snack). I forgot both of the gentlemens names that worked on my car yesterday. One was a general manager who was helping out the New Berlin shop and the other was a younger man. Both of them were delightful and when I told them what I wanted done and the oil was out for economy they upgraded me to synthetic for the same price. They also did the same for windshield wipers when they were out of stock for the less expensive ones I requested. Super helpful, even informed me of a transmission leak I didn't know I had and advised me to go get it checked. They are also very quick. I definitely will return especially if those 2 guys are there! Thank you so much for your help and I hope you guys see this. There needs to be more guys like you working in this world.
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October 2023 by Witt Kevin
Stopped in for an oil change. Business doors were open, sign out front said open, but nobody there. Drove over hose that rings the bell twice, used oil recovery truck drove over the hose twice, still nobody there. Got out and walked in, nobody there. Another customer went in, nobody there.Finally the oil oil recovery driver found an employee in his car, parked on the lawn under a nice shade tree, presumably sleeping. He said he was trying to find the manager???He told me to come around back and that when the manager came back they would do the work I drove away, never to return.Amazingly, I was able to find another place to change my oil.
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October 2023 by Kim Nguyen
Best service I’ve ever had! The manager there went above and beyond! Great customer service. I believe his name was Twan! He is doing a wonderful job! His whole team is great.Services: Air & cabin filter replacement
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October 2023 by Jill Faterioun
Friendly, quick and efficient staff. I love that Take Five keeps track of the type of oil I use, and that the staff will reset my oil mileage gauge on my car! Thank you!Service: Oil change
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September 2023 by Squonk 2
The tech said they didn’t have an oil filter for my 2023 Nissan Frontier yet because it was too new so I went to a competitor of yours. They changed my oil just fine. I think your tech just didn’t want to do an oil change on my truck, maybe it was too late in the day for him. I’ll start going elsewhere for service.
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September 2023 by Randy S.
Staff was not very friendly and was very pushy to add things on. They wanted me to buy an air filter for $27. The person that everybody kept asking questions who I perceive was. The manager never smiled once and didn't talk in a cordial manner.
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September 2023 by Sam Vanden Hogen
Extremely disappointed with my experience here. I scheduled an appointment and when I showed up no one came out to help me. I knocked on the front door, and while someone was very clearly there, they failed to respond. I gave them a call and got no response at the local location either. Ended up wasting 30 minutes of my morning.
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September 2023 by Aase Quamme
Great staff! Great job! Super happy about everything! Definitely will be back again!! ? ?
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August 2023 by wrd9455 1
The managers steal tips from their employees and misinform customers to scam them. DO NOT GO HERE. Biggest scammers in the oil industry. They will tell you they are closed when they really want to just watch videos on their phone while getting paid instead of working. If you want affordable dependable car maintenance this is not the place for you.
