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February 2024 by John Raseman
Need more staff. Always a long wait with only a few people in line.
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December 2023 by Yury Shimansky
Friendly, fast, and reliable. I like this pharmacy a lot.
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May 2023 by valisa3
For some reason in store or over the phone the pharmacy technicians are also so rude and short with me. They never say thank you in the store and a few times it seems as if getting my prescription is a bother to them. One time the lady just dropped my prescription on the counter and was in a glass bottle, so glad it did not break. I mean that’s your job choice to refill prescriptions right??? They are always so rushed to get you off the phone that you can hear them huff and puff when you ask a question. I am asking questions because I need answers from the pharmacy technician, who is supposed to simple prescription questions I may not know….right??? They really need to get some customer service training classes on how to interact with customers, whether they are having a busy day, under stress or not. Because it’s horrible!!!
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April 2023 by Mason Lugo
Always super friendly and they know you by name
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February 2023 by Kurt Kamperschroer
I've been thinking of switching from Walgreens but I couldn't compare prices because of insurance. I've been told I would save money but I was very surprised at how much. 3 prescriptions that cost me $18 at Walgreens were only just over $3 at Costco. I'm sorry I didn't switch sooner.
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February 2023 by Matt Buchan
Great people and service. However they are often out of a number of prescriptions my family needs.
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February 2023 by Heidi B.
I am not sure how to review a Costco because you either like it or you don't. I will say however, this particular location seems to be ran / managed well. It is usally pretty busy when I come here but yet everything seems to be kept tidy and well organized. There is room for improvement for getting to the checkouts since when it is busy, there is a lot of "traffic jam" moments and it is hard for people to know who is actually in line and who is trying to shop and look at the items right by where the line for checkouts would be.
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January 2023 by Elly R.
We love going to Costco but beware of the meat department. This is the second time in the last couple months we brought home rancid meat, the first time was a pack of beef and this second time is pork ribs. I called them to let them know so they can investigate and make sure the bad batch was pulled from shelves so others don't get sick and the person on the phone says "oh well it happens". I highly doubt anything will be pulled from the shelves or investigated. I really do love this store and spend thousands at Costco a year I just wish the meat department would track their spoilage better. It's a terrible feeling throwing away meat like this! Thankfully they will issue us a full refund with receipt next time we come in to shop. We will be taking a break from purchasing meat at Costco for the time being!
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January 2023 by Amy M.
I am a Costco fan! Good prices on all the bulk staples like TP, Kleenex, cleaning and laundry products, coffee, spices, canned corn, Ritz crackers, pasta, mayo and vitamins. You can't go wrong with a rotisserie chicken for dinner where you can convert the leftovers into a tasty soup or chicken salad sandwich. And all meals would pair nicely with a Kirkland Canadian Whiskey followed by their tuxedo cake for dessert. Oh and those sample ladies have sold me on a variety of products including the Indian Madras lentils, irresistible Popcornopolis Zebra popcorn, Bibigo potstickers, Cape Cod potato chips and don't forget the Bitchin sauce - the smirk on the sample ladies face when she announces the product name should result in the product ending up in your cart. OMG those checkers are fast and friendly and the Kirkland hotdog is seriously the best dog hands down. Lastly I highly recommend checking out the optical department. The staff does a great job helping you narrow down your selection and makes sure your glasses compliment the shape of your face. Frames and contacts are both a good deal. Don't listen to the big box store haters. The membership pays for itself with the rewards program and the best price on gas and tires around. Check it out!
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December 2022 by VeeVee N.
As with all Costco stores, this one was virtually the same as the ones I am used to back home, but I was still excited to check it out since it was out of state.I happened to be in the area getting gas when I decided to stop by the store, and I'm glad I did. I picked up some boba ice cream bars (score!!!) and some lychee fruit, both of which were delicious. It was a quick trip, but a fun one.Overall, my experience at the Costco in New Berlin was a positive one. As always, the store was well-stocked with a wide variety of products, and the staff were friendly and helpful.
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December 2022 by DJ
Certain staff are just excellent, personable people! I also appreciate the texts when scripts are ready, and phone calls if there's a question about a refill.
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December 2022 by BlueGirlDeb
Certain staff are just excellent, personable people! I also appreciate the texts when scripts are ready, and phone calls if there's a question about a refill.
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December 2022 by Grace D.
No organization, no aisle signs directing shoppers, scarce staff who were rather curt, and the checkout system is laughable. I came with a friend and was left scratching my head as to why anyone would PAY for a membership here. The worst part was the pounding headache I got from leaving- had to walk a good thirty feet past stacks 6ft tall of tires. My head was pounding once we got back to the car. Absolutely grungy and disgusting to store TIRES by food. I have no idea who likes this place. Prices are not cheap either. I wont be back.
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November 2022 by PAt7x Sevenfold
Been calling 10 times no one answer the phone at 2PM on Saturday. Yes, they are open
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November 2022 by Linda B.
My favorite club store with great demonstrations and samples especially during the holiday season. Love the gift card section and discounted too! Staff is so efficient and courteous. This is also my go to gas station!
