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January 2024 by karen linnell
Our salesperson was great, patient, helped me update my plan and helped pick the best phone for my Mom. He was amazing!
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December 2023 by mahmoud jasaar
Omar helped me out a lot with what I needed done here,He was very friendly and helpful!
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September 2023 by Christine Lucas
The customer service I received from Omar was outstanding. Being a little older and not phone savvy he was patient and kind! Thanks for making my experience amazing!!!
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September 2023 by Jim Grossmeyer
Your store employee was very helpful. He solved my problems with phone setup etc. I'll Stay with at&t for a long time thankyou
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July 2023 by Joseph Klingle
For starters i wanna thank both Frank and Victoria for being extremely helpful, i ended up breaking my phone the previous day, came in the following day to upgrade, both associates were very helpful. i got all the help i needed and then some, i highly recommend working with this At&t store/associates. I was very satisfied with my visit, and ran into 0 issues. Thanks Again!!!!
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May 2023 by Parker Burch
Representative-Frank :) @ 3604 S Moorland RdNew Berlin, WI 53151 was absolutely amazing and beyond knowledgeable about every question we had no matter how odd or out of his realm it may have seemed to us. Unfortunately we had to go back in the same day but due to nothing that was in franks control (it was a T-Mobile issue) and he still offered above and beyond helpful service. I recommend anyone young or old, inexperienced or very experienced to ask for frank and will without a doubt receive the best service at any phone store you’ll end up finding. Cannot thank him enough for today! Made everything seem-less with high spirits throughout the whole process! Never met a harder worker or a nicer guy, if there was ever a time for this saying it would be with frank, (this guy deserves a raise!) Thank you again!
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May 2023 by JOHN W
DESTINY AND FRANK WERE VERY PROFESSIONAL AND KNOWLEDGEABLE. HELPED ME RESOLVE MY ISSUE QUICKLY. THANK YOU
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November 2022 by Dana Jay
Kaitlyn Z was absolutely amazing! I put off upgrading because tech is not my thing. She explained everything in an easily understandable way. She was friendly, knowledgeable and easy to talk with. She helped me understand how to set up my new phone and made sure I understood how to use it. Best store experience I’ve ever had and I’ve been a customer for 10 years!
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October 2022 by Haley Nelson
The new manager Kaitlyn is the absolute best! Great service & very knowledgeable! Overall look and feel of the store has drastically improved since the old staff has left. I highly recommend this store location to anyone! :)
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September 2022 by Amy DiMaggio
Kaitlyn Zwicke is one of the best on your staff. Highly recommended!
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June 2022 by dave tiede
Tim was very helpful and knew the various product lines quite well. A sharp and welcome contrast to past customer service experiences with AT&T
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June 2022 by Lisa Jo Eddy
Seth and Tim were very helpful and attentive to our family cell phone needs. 2 very nice young men.
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May 2022 by Cody Rutherford
Could not have hasked for better service or a better deal. I felt so welcomed by everyone there!
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March 2022 by Keith Bright
Everytime I come to this store or call ATT it continues to remind me why I am with ATT. For me, the service, the phones and the customer service are all top notch. Thank you very much for the excellence.
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January 2022 by Cromby 88
Walked in with the intentions of switching carries while trading in 2 phones for new ones and that was not considered, took 4 hours to complete the process not including the fact I walked out of the store with a phone that was not even activated.I had to return the next day to complete the steps. Ordered a phone with the sales rep and he did t even put the transfer pin in to help the process, so still sitting without the other phone. I call and he hangs up on me. I regret switching to this company for the lack of accountability and honest.
