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“My debt account was hacked and I was having multiple debts taken from my account within minutes.. I went to my local branch, (Iron Ridge) and Susie and John were WONDERFUL. Susie went over and beyond to help solve my problem.I give this branch a ☆☆☆☆☆+ for there knowledge, compassion and prompt service....”
“What an amazing branch within an amazing bank. The employees truly care about their customers and welcome you with a warm smile. They are always willing to do what they can for their customers and their community. LOVE THIS BANK!”
“Banking with a local bank is a breath of fresh air. Whenever there is a question or issue, the response is "I will find out for you." (and they do), instead of the "It's not my department--pass the buck to someone else or wait on hold in a long phone queue response from the big banks.”
“Great bank all around! Old fashioned, one-horse bank that doesn't report to credit bureaus, has fees if you don't keep at least $100 in (each) account, and requires that you receive paper statements whether you want them or not. They may not "be hip," (you can't add your debit card to Android Pay, Samsung Pay, or Apple Pay) but they make up for that with awesome, personal service, and they know regular members by name. If you're local, it's worth banking here! Interest rates are a bit above the average, but they'll give you a house loan or car loan with even less than perfect credit (you're not your credit score). They DO NOT USE LIVE BANKING like Landmark CU!”
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“Everyone at Horicon Bank in Neosho is amazing. They are very helpful and courteous. My two yellow labs "LOVE" going through the drive-thru to get treats !”