“I mostly worked with Mike. Mike went above and beyond with communication, honesty, and flexibility. Took my car over there and unfortunately the car ended up having to be junked, but I am more than thankful I took it to this shop and had the chance to work with Mike on trying to get the car up and running again. Mike made sure to keep me informed with what was going on, and also was willing to work with me on making sure we did our best to get the car working again. So so grateful to Mike and everybody at the shop for doing what they could and letting me know when there was nothing more to be done! Best experience I’ve had at an auto shop!”
“They were able to fit me in quickly to mount the tires on my rims, and scheduled an alignment for the next day. They even provided photos of the issues so I could clearly understand what needed attention. With 25 years in customer service myself, that level of transparency and care truly stood out. We will definitely be back.”
“Irving was the best, very helpful and made the entire experience so easy from beginning to end. We even received a video from the technician explaining what was wrong with our car which was so nice!!”
“Bought a 2021 Silverado and it's amazing!! Tom Brown got me the truck that I wanted in 5 hours. On a Friday and had it here on Tuesday. Put running boards & cover on with paint protection I had it by Thursday. Total time 2 hours.”
“I was totally wrong here, I gave this shop a 1 star because I was pissed that there is a 4% charge for debit cards, I was wrong, They get charged for credit or debit, This is a amazing shop, guys are top notch, sorry again for the first bad review”
“I was not a customer of firestone- but will be. They took the time to evaluate the TPMS system in my older Toyota. They recalibrate, then I reset the TPMS button and after a weekend of driving not knowing if I had an issue, it is working. The company that installed 2 new TPMS monitors did not do the recalibrations-even after 3 repeated visits in one day!”
“Super friendly, easy to get an appointment, fast turnaround time, thorough explanation of recommendations, never feel like I’m being forced into a decision. Definitely recommend!!”