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August 2024 by Christina Mollett
Utterly impossible to get through to a human being via the automated system. It sends you in a loop and you cannot get your questions answered at all. The app doesn't have a way to answer questions. I predict these places will go out of business for abysmal customer experience.
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July 2024 by Sky
I always have trouble here with my ADHD meds. As of late, when my doctor sends in the refill, they will say it's too early to fill without telling me so I wait for 2 weeks. This isn't a medication I can stop cold turkey but CVS makes me do it. I called again and left a voice mail saying that it's been passed a month and I need my meds. 10 minutes late I get a text saying it's filled. Is that so hard?
The staff are rude and don't care either. They act like your wasting their time. I will be getting my medication elsewhere.
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July 2024 by Larry Crivello
pharmacy is good, nice people helpful prices are fair.
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June 2024 by Jeffeegee
Rude male employee, likes arguing with customers, i was trying to get my.perscription filledvfor the next day, told me to call back tommarrow. I'm leaving them after this last order.
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June 2024 by Kathy Fellenz
CVS is my favorite drugstore, because they send me unbelievable coupons and rewards. I’m a rewards member, which costs around $5 a month, and I save many times that amount.
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December 2023 by Christina Metz
Super fast and friendly.I left the dr office and before I even got home my scripts were both ready ♡ I appreciate that. Thank u cvs
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November 2023 by Maggie Sigler
I called to have a prescription filled prior to having to travel to another state and the gentleman that works in this locations pharmacy was sarcastic and unfriendly and unwilling to work with me at all. My prescription has been there since 11/6 and I called at 7:45AM on 11/8 and asked if they could please have it ready by 8:30-8:45 so I could grab it before I have to go on my flight at 10:30. I told him I had to be at the airport at 9 and he told me the absolute earliest I would be able to pick it up would be 9. Then when I asked again if there was anyway he changed his answer to 10. I already hate going to this location because he’s been rude to me before but I’m so sick of being treated like I don’t matter to this guy when I’m politely asking him to work with me. I get this script every month and in the past it’s never been a problem… but with HIM it is. Wouldn’t tell me his name when I asked but there are SEVERAL Google reviews about this guy so it seems to be a real issue.
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October 2023 by Ms. V
I needed clarification about a medication from the pharmacy and the tech asked the pharmacist for advice, he literally said “I don’t care” walked away and assisted someone in the drive through. This location has awful customer service. Older employees still need to take customer service training.. this will go a long way.
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October 2023 by William
Pharmacy shuts down in the middle of the day. Let's have all businesses do that, and finish off customer service once and for all.
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August 2023 by Jacqueline Des Jardins
I hate this place. The staff here are so rude.
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August 2023 by haoN
One of their employees, Brayden, is the best worker they have.
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August 2023 by Dave
Friendly service and clean store.
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July 2023 by Joe Nemec
Employee literally said "We don't care what corporate rules are, we have our own that we follow" while denying my sale of gift cards.He also said it was a "Loss prevention rule" which implies he thinks I was trying to do some sort of scam.
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July 2023 by Pat Jahner
My doctor sent a new prescription for an increase in dose and quantity to CVS. They mistakenly filled the old one. When I pointed out the mistake, they refused to fix the problem. They said that they couldn't fill the new prescription until next time! The My prescription will run out in 21 days. Seriously ?
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July 2023 by Lynne Christine Finley
Wow. Can I give minus five stars? WORST CUSTOMER SERVICE EVER. No, make that NO CUSTOMER SERVICE. Three times I 've been in here and walked past the shift lead and another worker who were laughing and chatting with each other and never even looked at me as I stood next to them, much less ask if I needed anything. I asked for her name, she said "Jen" then demanded to know why I wanted her name. Again- WOW. I WILL say the pharmacy is the complete opposite and I would give them a separate five star review if I could. Since front of the store staff make the first impression, gonna stick with minus 5. I used to be a shift lead at CVS and this decline is such a sad thing to see.
