Advance Auto Parts at 1005 W Winneconne Ave in Neenah is highly praised for its excellent customer service and helpful staff. Customers appreciate the friendly and dedicated team, especially noting the leadership of Nick and the new manager Jason Fox, who go above and beyond to assist with vehicle needs. Nick is recognized for answering all questions thoroughly and providing trustworthy service, making him a standout employee. Jason Fox quickly diagnosed vehicle issues, saving a customer from unnecessary repairs by testing and replacing the battery efficiently. The staff's kindness extends beyond sales, as they help customers in difficult situations, including providing a chair during rain and offering tarps for protection, even without a sale. The store offers a wide range of automotive products, including leading brands like FRAM, Carquest, and DieHard batteries. Many customers mention the store's convenient services, such as free battery testing, installations, engine code scanning, and battery and oil recycling. Loyalty programs like Speed Perks are also popular, offering discounts on store items and gas. Overall, this Advance Auto Parts location is known for its caring staff, quality service, and commitment to helping customers, making it a trusted go-to for automotive needs in Neenah.
Not only did nick help find the parts needed for both cars that were brought in, he also helped replace not only windshield wipers but also a broken tail light! Great service! Will definitely revisit for future concerns!
November 2024
Good place. Go there with your questions ready for they shall have the answers.
November 2024
Bought wiper blades and Nick was polite and very helpful. Will definitely go there again.
