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“Very very friendly. I love this bank, it feels like a family banking here. Usually quick services, if it isn’t quick; it’s because they are trying to fix other issues and make sure you get everything accomplished. Highly recommend banking here.”
“Latoya was so incredibly kind, friendly, patient, and helpful. She advocated to underwriting for me to get approved for my first credit card to help me build my credit, educated me on some CD options, and encouraged me to utilize some other services through UWCU. I was a bit weary about changing banks but I know now that it was the right decision.”
“My experience with Summit Credit Union was awesome!!! The people I deal with on a day to day basis are extremely friendly, professional, and very helpfull. I always felt like I was visiting friends .”
“I have two car loans with Enterprise Credit Union and had a great experience both times! They have fantastic rates, Sheri is fantastic to work with, and best of all, they treat me like a true member-owner! My other credit union has disappointed me recently because they are acting more like a bank - and I appreciate that Enterprise retains the credit union philosophy of working with me as a unique member! Thank you!”
“Gavin made the refinancing and new account for my girlfriend an absolute breeze! She said she couldn't have felt more comfortable. Second to none customer service. Thank you so much for the wonderful experience.”
“This is Don Jacobson. I opened an account at Guardian credit union today. The process was simple and quick. The Branch Manager anticipated questions and kept the process flowing. It was a very enjoyable experience kudos to the staff.”
“I always have a good experience here. I started banking here because my parents banked here. I have a checking account and savings and I would like to start building my account with a credit card. So far so good! Its close to home and the online banking app is easy to use!”
“I moved from Summit Credit Union to Educators Credit Union. The move was done with COMPLETE EASE. Summit wouldn't hold my DPOA on file. Educators Credit Union has my DPOA document on record and if a transaction needs to occur, will require the identifying information to be shared, as required by law. Went in to pick up my debit card from ECU and I was able to pick which design I wanted and it was done within a few minutes. Everyone was super nice. Even got a welcome email from Gaoyi Yang welcoming me and answering a few questions I had. An email from a real person, not just an automated message from their system. Awesome! Love the round-up savings account linked with the debit account, and the ability to customize your cards! App is pretty simple to navigate as well. Even got a text for more information on a credit card application. Much preferred over phone call!”
“I had an amazing experience with Sakhone Phakphoom as my auto loan agent, she was very easy to work with and answered all of my questions quickly via email or phone call. She caught that the out of state dealership had handled the vehicle tax paperwork incorrectly and fixed it all beforehand, making the dealership experience also much easier and faster.”
“I have nothing but great things to say about empower. I’m in the process of rebuilding and they have many offers to assist with that, looking forward to refinancing my car.”
“The Manager, Samantha at the New Berlin location has been nothing but kind, extra helpful, and professional. She has helped my family through selling a home, buying a home, and tons of HELOC paperwork!!! She is extremely prompt and explains everything so that it's easy to understand. I highly recommend her:) Shout out to Breanna at the Franklin location for her helpfulness and wonderful personality!! Thanks so much Summit!!!”
“Exceptional service from Samantha and Lydia. We went into Summit with a quick deadline and they were super to work with! Great communication and response. Would recommend to a friend. Thank you ladies!”
“Summit credit union gave me a way better rate when I came to them to refinance my truck. I worked with Michele she was awesome. She turn a boring trip to the bank into a fun and exciting experience. She even offered to sit down with me and help we with my money management/saving habits.”
“Just want to give a kudos to Brice for helping re-establish an account for us. He was courteous, professional, and friendly all the way being extremely helpful! Thank you for your outstanding service during the process.”
“I'm not very happy about Firefly CU merging with TruStone, but I have been very happy with this location. I admit my banking needs haven't been very complex since moving here from Minnesota, but the simples ones, like getting quarters and replacement cards, have been super easy.”
“Had an excellent experience opening multiple types of accounts. Jon knew every detail of the products and services available. He enjoys working there and it shows, which gave me even more confidence switching to UW Credit Union.”
“This is by far the best Credit Union! I recently opened a Heloc with them and the transaction was the smoothest I ever experienced. I have my mortgage with ECU and I first applied for a Heloc with them and they insisted I get an appraisal even knowing I have 40% equity. Summit took 1 look at my application and closed the line of credit in 2weeks no questions asked. Thanks Summit for treating me like a person and not a number, if I didn’t have such a great interest rate on my home I’d bring it over. You guys rock!”
“I have been banking with Landmark since I was 16. They have always been so helpful! Today especially, Grace at the Fox Run location went over and beyond to help me. She is very professional, helpful, friendly and has outstanding customer service!”
“My waitress was on point that night, I went there to watch a football game with my friend and my waitress made our night. Thanks for the great customer service that night.”
“The staff at the Landmark credit union in Franklin are the best. I have been to other branches and didn’t get that customer service feel, at the particular branch they have been friendly and compassionate helping me get the financial information I needed for my divorce. I am there once a week doing my banking needs and they all know me by name and ask how I have been and what’s new. I strongly recommend this branch the customer service is the best I have seen anywhere and they make you feel like family”
“My card was compromised. I went to my local summit Credit Unioun Miguel insured me that nothing I would have I would not have to pay anything. He gave me a new card and most of all the customer service was A1.”
“I was there to open a checking account and they took me right away and was super easy and quick, and everyone was nice and polite to me. Special thanks to Thalia she explained was awesome”
“I've done my banking with them for years and will continue to do so. The service is great and the products they offer is extensive. I recommend them as opposed to any other bank in this area.”
“I have been a member for over 20 years and use Landmark for all of my banking and loan needs. I recently bought a new home and once I sold my existing one I went in to pay off my new mortgage....big moment in life! I walk in to pay it off and the teller announced me by name as I was next in line. To get that personal touch as I am having a big personal moment was really special. Shows the culture of the organization and meant a lot to me. Shout out to Assim Zaidan the teller for what he didn't realize as a huge deal to me. He should get recognized for that!Great work Landmark CU!”
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“I am a huge fan of Summit Credit Union. They have always been super helpful. The staff at the Muskego branch is particularly friendly & efficient. They have been more than accommodating for my needs. I plan on being a member for a long time to come.”