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December 2022 by Terry H.
Don't waste your time getting tires here. They have no clue how to operate an efficient business. I had a 7 am appointment which is completely meaningless. They don't even ask if you have an appointment and take people as they arrive regardless. Why give appointment times of they are meaningless? I went there for one valve stem on one tire. It was the second car they got on the shop and I got out of there well after 9 am. Imagine if they did 4 tires of it takes them 2 plos hours for 1 tire. Never again. This place is poorly run . Again the appointment times are completely meaningless. I went to leave and this old worker doesn't return my keys and I have to fetch them from the garage. He acts like I did something wrong when this senile idiot didn't return them to the office. I won't be back.
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February 2022 by Steve K.
I waited over 25 minutes for someone to show up in the jewelry dept. I pressed the "help" button multiple times, talked to three different roaming associates (who told me someone would be there) and no one showed up. I understand filling jobs is difficult these days, but when I finally gave up and left the store, I had the impression that the workers don't want to work! So, I no longer want to be a customer there. Please learn from my mistake and other reviewers of this location. Don't shop here!
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December 2021 by Msdaoriginalbrownhoney B.
They need to close this location down or hire people that want to work worse than Walmart ever
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July 2021 by Mike H.
What a **it hole !! It's a scary place to be. You feel like you will get mugged in the parking lot. The place is a mess and it's obvious the employees don't give a crap. If I could give it zero stars I would
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June 2021 by Jessy V.
Can I rate a zero? How cow every time I go here the employees never freaking know how to help. One time I asked for fire starters like kindling for a fire and the employee says OH! Yeah! Fire starters. This guy takes my by the FKING gun lighters......the next time I'm looking for a fire Pitt a small portable one, and I ask the employee in lawn and garden and she says...um....looks around.... I'm not sure.... Couldn't even tell me where to MAYBE look or ask another employee just, that. Good god, and today this is what triggered me to write the review, I'm checking out and the employee walks away when I need approval for super glue apparently, and comes back is on her phone for 2 minutes then tries to help and can't so called another employee over, the screen says restricted item approval needed, is customer 18? Yes or no. the second employee then asks me if I'm 18 and I already gave her my Drivers license to check my age lol, and instead of looking at it she asks me and I said, I'm 25.... She then goes okay so you're not 18. I thought it was a freaking joke, so she selected NO. She goes it asked me if you were 18 and you said no you're 24.... So you're not 18. Im livid at this point lol. So they call over a supervisor and she comes by to override and then tries three times to scan the item and keeps hitting go back to cart instead of proceed!?!?! Then she says I'm sorry I can't sell it to you. I said I don't even work here and all you had to do was hit proceed. She argues with me about how to do her job. So I just get the hell out of there at this point. Yes while these stories are hilarious, it's truly a shame and extremely sad that a Walmart GM gets paid 6 figures but can not manage their employees in this location with better training, I was formerly a GM and man I could do a MUCH better job. Pathetic.
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April 2021 by Prashawn P.
The cashier that tended me walked away from her station and did not hand me the rest of my stuff. I called the customer service number and no one answered the phone. Very bad customer service.
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March 2021 by Rebecca B.
Alot of bad attitude from cashier.....I like to go to a cashier as I think the self checkouts take jobs away, but in this case, I think I'll make an exception in the future. Tired of people with pissy attitudes.
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December 2020 by David G.
I have been noticing more and more rudeness from the sales associates at The Walmart in Racine, WI ever since they started having curbside pickup. The associates filling the orders are very pushy with a "get out of my way attitude". But, today was the last straw. My wife and I were in the back section where the Christmas decorations are when a sales associate came toward me in a very hurried manner. I was pushing the cart and tried to get out of her way, but ended up running into my wife's ankle with the cart, hurting her. Instead of the associate saying she was sorry or "is she okay"? The associate said, "please move, I have to close this door". At that point I was mad so I looked her in the eye and told her to wait, my wife is hurt. Instead she said please move and you don't have to be rude about it. As far as I'm concerned, she was the one who was rude and I told her so, and she slammed the door to the outside garden area. If this is acceptable behavior from management at this Walmart, I will not be returning to this Walmart, ever.
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November 2020 by Casey R.
I've called three different days now, just checking to see if my tires came in, and they never answer the phone. The phone just rings like they put it in a drawer. I just want my winter tires on before my daughter starts driving for the first time. Today I have to go to Menards, so I will have to go into Walmart. I'm sure they will tell me the tires, that were due 4 days ago, have not arrived. They will give me a tracking number instead of just tracking it. I'm wondering what could go wrong with their tire install at this point.
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September 2020 by Deb K.
Last time i was there 2 people in front of me, cashier was the problem, young girl, couldn't possibly have moved any slower scanning stuff, i was in line for 45 mins. I checked the time.
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July 2020 by Randy D.
I don't shop where illiterate racists work. She should be terminated. She needs to get an education in many ways.
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April 2020 by Cat M.
4/3/2020 DANGER!!!! Customers don't care about social distancing. Associates inside store are not much better. I saw them standing very close to each other, mask on hand. One way in and the same way out. Other entrance blocked off. 6 foot markers on the ground for the walk in. One associate moving you along. This associate responsible for in and out. The walk out was not 6 feet wide. A person was standing at the end of the exit lane very close to customers going out. She was probably mid 20's to early 30's. I said "you are closer than 6 feet away from people, you should move". Remember, she was at the end of the mandatory route (less than 6 foot wide roped off lane) that every customer had to exit through. I kept walking while she said 'f*ck you*. What?!?!?! People need to understand that kind of behavior is unacceptable in these days! Dangerous times! Please keep your distance and be considerate of the people around you.
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January 2020 by Ian S.
Recently moved to the area, in a hurry I might add, and needed some items after spending 12 hours driving and unloading and thought Walmart would be the best place for groceries, electric items, a spare Cot in case we couldn't get our 2yr old bed set up before bedtime and a few other misc. items. All said, I spent over $200.00 in cash here after 9-10pm. Turns out we got our place situated and after settling in for a few weeks, I finally had time to return the Cot we never used. In all the chaos of moving I misplaced the receipt and upon reaching the customer service counter to return the Cot($74.00), I was turned away because: 1. I had no receipt and 2. It was over $50.00. I'm sure there will be some apology from Walmart about how I failed to abide by their return policy, but here's what I'm going to apologize for: 1. Even though I was there to not only return this item, I needed to buy Pull-ups, groceries and decided to get more activities for my kids there that day but was turned away because of a $24.00 overage in their return policy and I apologize for not buying these items there, today, after not even getting in store credit(which I asked for). 2. I apologize because I find this policy to be incredibly unfair to an honest customer who only wanted to return one of many items that were purchased there(in perfect condition within 30 days of the purchase) and I apologize for the fact that I will no longer be spending my money at a store that cannot cater to its customers in any way outside its own policy. It would seem that this business would rather take the $74.00(the Cot) now instead of catering to the potential income it would receive from a nearby, loyal, customer within the community from this day forth. Not a strong business model if you ask me.
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August 2019 by Kathy A.
he Wal-Mart in Mount Pleasant, Wisconsin is open 24 hours a day, seven days a week. The following departments and services are offered at this location: Auto Care Center, Bakery, Deli, Garden Center, Money Center, Pharmacy, Photo Center, Vision & Glasses, Coinstar, Cost Cutter, ecoATM, Jackson Hewitt Tax Service, MoneyGram, Redbox, and Subway Restaurants. The employees and managers are courteous, friendly and efficient. However, this Wal-Mart does have an issue with allowing semis, RVs and homeless vagrants to park/live in their parking lot. I have contacted the Wal-Mart manager weekly for the past five weeks in regard to this issue. Each time I am assured by the manger "I will look into it." Yet nothing has been done to resolve the issue.
