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March 2024 by KJ H
In to order at 8pm and you are out of guacamole? Yet open for 2 more hours. In other words, no one wants to bother making it. Went to Chipotle instead…who had all their ingredients ready and available.
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February 2024 by liams games
Absolutely horrible facility...be nice if someone would care about the place and their job. Literally got my bowl and asked for lettuce and guy said they didnt have any....how in hell do u not have lettuce?? Guy copped an attitude immediately! This place has been dirty, horrible staff, apparently bad management. DO NOT GO THERE!!
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February 2024 by Todd Jensen
Always put of steak or chips and don't tell you till after you waited 10
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January 2024 by Shatiqua Jones
I got the rice bowl and it was good (except the chicken. Was bland yet tasted burnt). The staff was cool and real patient (it was my first time and I was getting an order for someone I was on the phone with). Definitely going
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December 2023 by De Fe
Change your hours if you're not going to be open on time
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December 2023 by Michael Cobb
Picked up a Door Dash order.
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November 2023 by Kylie Deberg
Employees are always locked in, they run this place like the US Navy. I'm in and out in less than 2 minutes every time without fail. Love you guys.
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November 2023 by Jay Bernal
They are out of everything. Every time we go there. It’s 8:30pm and they close at 10pm and the place looks dirty and when we order they don’t have any protein left except for ground beef. Only down to one choice of beans. No onions nor greens peppers. No lettuce and down to only two hot sauces. Come on, if you don’t have time to prep your food then hire more people. Don’t just let the food run out. Manage better please. Cause this is sad on how much stuff they said they were out of. It’s like they don’t care. But then the restaurant is ran by kids that don’t care, what do you expect then.
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November 2023 by Jenacy Johnstone
Horrible customer service. The poor girl working alone to fulfill about 5 orders, then the manager comes out and she could not seem to be more annoyed with the fact that she had to help. Rudely asking people what they wanted and throwing together their orders. Not an ounce of customer service skills that’s for sure. I’d rather just go to the one on Durand in Racine.
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October 2023 by spencer irwin
Ordered steak burrito with queso and chips. Half the steak was cold, all the veggies were cold. It was above room temp burrito but not by much (its 65 degrees out). Fast service on the making of the burrito, workers look like they've been on the clock since 5am but me being on the clock since 5am was more lively than they were. For 615 in the afternoon they sure were pulling from the bottom of the barrel for toppings, most of my cheese came from what was sticking around all the edges of the container, hardly zero cheese on burrito. Chips are stale, got a few good ones out of the bag but not enough good ones to eat all the queso with. All said and done I wouldn't waste your money, McDonald's, BK and Culver's are all in the same area, there you know it'll be warm food and you won't half to spend dam near 20 bucks for cold stale food. Chipotle and Pancheros are a 5 diamond to this 1 star resort.
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October 2023 by Mr. Dane
I came in during lunch, only one in line and they refused to serve me for 30 minutes to fulfill online only orders. But they weren't making any of them. This was horrible custom service.The workers told me they can serve, but manager refused to serve.I used to be a die hard Qdoba fan, but this was bad.
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September 2023 by Matt Granquist
Went to this location on 9/23/23 just before close. The workers were sitting in their car all ready to leave even though it was 9:40pm. They ran inside to take our order when we pulled up. They didn't have pickled red onions and fajita veggies. I'm sorry, but if your store hours say that you close at 10pm, then you better be ready to serve EVERYTHING until 10pm. Not be sitting in your car ready bail right at 10. If you don't have available what you advertise, then a discount should be applied.
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September 2023 by Amy Wence
I recently used this store for catering a luncheon at work (for 45 people) and the service they provided was exceptional. They arrived on time with an accurate order and set everything up just right. They were friendly and thoughtful in their preparation. She took great care to set everything up so there would be a smooth flow through the hot bar. She even took the time to place labels near each dish. This store is great for catering! Very professional!
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September 2023 by Lucie Kolot
Chipotle is better?. They did not eat?. I couldn’t eat?. We can’t eat ?Help tighimhffdxjbbjjbvcxxxxdddddhbihhvvvvvgffdDietary restrictions: I poopoood everywhere after this bc I lack toes.?Parking: I. Did. Takeout. Stop asking me stupid questions. Thtop?
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August 2023 by Natalie Tkaczuk
I went it to get dinner because it’s close to my work and on my way home. A few weeks ago my boyfriend and I went and it was very dirty food wasn’t fresh and they had been out of things. I felt sick after I ate the food. I went in tonight to get dinner thought I’d give it one more chance. I got home and my side of chips are disgusting and I have no clue what is in it. I’m so disappointed because Qdoba is my absolute favorite fast food place to eat but I’m beyond disappointed and disgusted with the quality of food and service. I think the owner really needs to look at finding employees who actually want to work and will represent your franchise very well. It’s very unfortunate.
