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“Dontrell was wonderful. He was extremely helpful in getting us a discount and helped my friend who is not so tech savy get his new phone up and running. He was wonderful.”
“Very happy with the service and clear advice I received from Jermey. After a much different experience at another store I know where I will be returning for future cell phone needs”
“I attempted to order phones and get service online at Verizon. The phones were never received (stolen via UPS) but I was still charged for service for the month. It was an absolute mess! I spent hours on the phone with Verizon and ultimately said I would go in store for further service because 12+ hours on the phone with them accomplished nothing. I went into this Verizon store and was so lucky to have Elise help me. She was so patient and went above and beyond to get my account fixed, help with refunds, and get iPhones and trade ins all set for us. We were there for over 4 hours while she and customer service worked on my account. Elise is top notch!”
“We mistakenly signed up for service through the OSL people at Walmart. One phone messed up after a year. We got nothing but a run around for two weeks. We finally stopped in to this store and were able to get our phone issue solved with the help of Ethan. Thank you for the extra effort!”
“I’m late with my review but I wanted to show my love for Cricket and its employees !
I went there to get some help with my phone earlier this week. The lady there, Dej was really helpful and friendly to me. I recommend going there, I really enjoyed my visit. 100/10 !”
“I called a day before and I spoke to one of the employees who gave me amazing customer service he told me that they could fix the front & back to my phone for $150 but when I went to the store and spoke to another employee he told me that the special is only to repair the front screen of the phone which I was upset about but since the back of my iPhone XR is terrible shattered he told me it would take about 24 hours to fix because it’ a long process taking off the glass and repairing it which is very understandable... he did an amazing job fixing my front screen he fixed it less than 15 mins and gave me a free screen protector and he told me that it would cost me $200 to repair the back of my phone they do an amazing job repairing phones and giving out amazing customer service I would highly recommend getting your phone fixed here they have reasonable prices and outstanding service ...”
“I worked with Leylah 11/25/23 she was absolutely amazing!! she was very knowledgeable and made the process of my trade in and phone transfer the quickest it’s ever been!!! i 110% recommend you ask for her as she was also very friendly and welcoming!!! you’re the best :))”
Mobile Phone Accessories
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“Anthony helped me find everything I was looking for. He got me an amazing deal. He even switched over my phone and tablet for me. I could not recommend this store enough.”