O'Reilly Auto Parts in Mount Horeb, Wisconsin, is known for its friendly and helpful staff. Customers appreciate the knowledgeable employees who provide exceptional service, even during busy times or for urgent needs. The store offers a good selection of auto parts, with staff always willing to assist and ensure a positive experience. While prices may be slightly higher, the friendly atmosphere and top-notch customer service make it a highly recommended auto parts store.
Ordered a battery that wasn't in stock and it arrived the next day but was damaged. All the employees working there were extremely kind in helping us get it fixed and replaced right away. Very friendly and knowledgeable staff.
November 2023
Exceptional, friendly service. I've only been in twice, and for service intense needs, so I can't speak to the store itself but the employees are top notch!
October 2023
My favorite auto part store in Wisconsin is this one in Mount Horeb. They are always helpful and very nice. I don't like rude people and sometimes when I've gone to this auto part chain in other locations, I've gotten rude people at the counter. But not this location! Highly recommend
