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September 2023 by Kyle Johnson
Vehicle was diagnosed and repaired as needed. Appreciated being informed throughout the process. Already made an appointment to have several maintenance items addressed before winter and expect that I’ll receive the same satisfaction in a thorough, complete and professional manner as my original work order.Services: Electrical repair
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August 2023 by Sheila Lucas
Today was special. While running errands, I spotted a screw stuck in my driver’s side front tire. I came to Northside to see if they could help me. They immediately took my keys and said they’d fix it. Turned out it was a screw with a very short shank which was stuck but had not punctured my tire. Very quick service and no charge. I’ve been to them for many other repairs. They are always courteous, fair and responsive. I would recommend them to anyone.Services: Tires
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August 2023 by Emilie Pratt
I was in town for an overnight stay and my check engine light came on which is a scary thing. My car was also making a strange noise. I googled Auto Repair Shops and Northside came up first. I spoke to the front desk ladies who were helpful and personable and secured an appointment for me that afternoon. They were aware I needed to be back at my job next day. I never met my mechanic but I was in and out of there in about an hour and 15 minutes with my problem solved and a great explanation and understanding of what had happened. I really felt like I was in good hands with this knowledgeable and friendly group of people. They put my fears to rest and had me back on the road in no time! Thank you Northside for your wonderful service. Much appreciated!Services: General repairs & maintenance
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August 2023 by Kyle Wisniewski
We were traveling through town and had an issue with our boat trailer. Called on a Friday night at 430pm and without hesitation helped us determine we were close to blowing a tire, they changed it and we were back on the road. Great service, kind people. Thanks again!Service: Auto tire replacement
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August 2023 by David Reichhoff
Very courteous, friendly, and professional. They managed to get my car in, repaired, and back to me much sooner than I expected.Thank you so much.Services: Steering & suspension repair
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July 2023 by Tim Bonnes
I got in to town last Sunday and my alternator went out. The next day I had it towed to Northside automotive in Montello. They kept me updated on my car situation. It’s a breath of fresh air having a business keep me updated.I’ll definitely be using them every time I am up here. I dealt with Ashley. Very nice and professional! 5 stars
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July 2023 by Dori Wilkens
While traveling from Illinois, I experienced an engine problem. I took my car to Northside Automotive for some diagnostic testing to get to the bottom of the cause. Kayla got me in the same day that I called which I so greatly appreciated! Their customer service is top tier! The auto technician was so thorough!! He checked everything! By the grace of God he also caught some safety issues that had been overlooked by other mechanics at home. If I lived here, Northside Automotive would be my go to vehicle maintenance facility!!Services: Vehicle Inspection
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July 2023 by Kelly Becker
They were able to squeeze our truck in and were very informative through the whole process.
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July 2023 by Curtis Fields
It was our first time at Northside Automotive and we were completely impressed by the professional atmosphere, the excellent communication, billing and follow up. This will be our go too garage from now on .Services: Auto A/C recharge
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June 2023 by Emily Krueger
They were great and timely. Did exactly what they said they would, when they said they would - great customer service! Highly recommend!!Service: Auto A/C replacement
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April 2023 by Jen Mann
My daughters car broke down and we had it towed here. The customer service was amazing and kept me up to date on everything. They were quick, responsive and very informative. Will always bring our cars here, can't get any better than this place!Services: Vehicle Inspection
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April 2023 by Cindy Liner
I was able to get in right away and my muffler was repaired in an hour. Everyone was so nice and I really appreciate your help. I'll be back!! Thank you!Service: Auto exhaust system repair
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March 2023 by Marsha Kellesvig
Awesome Office Staff - always willing to help and answer questions or concerns.The Technicians do exactly what needs to be done and in a timely manner.We have 3 Chevrolet Express vans one with over 500,000 miles, 1 with close to 300,000 and 1 with over 220,000, plus a Chevy Traverse with 290,000 miles. The technicians are the ones that keep us rolling down the road safe & sound!Services: Oil change
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March 2023 by Jan M
I have used Northside for vehicle maintenance and repairs for years. They have always done an excellent job. Friendly staff, comfortable waiting room.Services: Oil change
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February 2023 by Mckenzie Briggs
My dad and I were stranded in the middle of the state, half way on your way up to the northwoods, when our truck randomly started having major issues. On a Friday afternoon at noon, also in the middle of a state-wide snow storm, nobody was willing to help, not even tow trucks. Northside was our last resort and we had heard about them from a local who saw us struggling. We called and they had zero issues getting us diagnosed. They even offered us a ride to anywhere we might need to go and gave us a list of options with everything they could possibly do to help us. We will never forget this team and everything they did for us!!
