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June 2024 by JACK Alden
Came in Because my car was overheating and was told to look at it was gonna be $200 later received a call and they told me that it was gonna be $460 just to look at it. And with the repairs it was gonna be $710 Because he said I needed a new radiator. I also asked about a loud sound coming from my engine and he told me that my whole engine was shot and I would need a new one. After all this I decided that I needed to go to a different auto body shop to confirm what he was saying and they found no leak in the radiator and there was nothing wrong with my engine. Overall he attempted to scam me with a brand new engine and lied to me about a faulty radiator and attempted to cost me thousands of dollars. Would highly not recommend coming here because after my experience I read through some reviews and I realized that many people had similar experiences with this individual and I've heard that he has very faulty work as well.
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May 2024 by Angela Arndt
My husband and I were visiting the area for the day when our Jeep hose started leaking, Maple Grove Auto center was the only place open on a Saturday. I called to let Ken know we were coming as we were only a mile away and our engine was starting to over heat. Ken welcomed us to Maple Grove Auto, although he figured we would need a part and no one was open for this part he suggested maybe a tow back home as we needed to get back and we had no one able to get us as we lived 2 hours away. Ken called us a tow truck allowed us to hang around until the tow truck came to pick us up. Even though Ken was unable to get us a part and fix our Jeep that day he did everything he could do and we certainly appreciated it! Thank Ken and thank you Maple Grove Auto for your wonderful customer service!
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February 2024 by Dave Sampson
Excellent service and friendly folks. Happy to recommend them.
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September 2023 by LuAnn Smith
Friendly, fast, efficient.
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September 2023 by PAUL Markunas
Thanks Ken ?
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December 2022 by Joseph Fitzsimmons
I stop by Ken to check on his tire prices. He showed me the websites that he uses and the prices of a few different tires and companies , upon getting home I checked some websites for tire prices. I ran across one that can use it and found the same tires, and a much better discounted rate. so I purchased them and had them sent to Ken for installation while I had my vehicle there. I wanted him to do an alignment as well. My son weighed it over 2 1/2 hours for the tires to be done and no alignment was done and was told I had to make another appointment for that, so I did Ken did the front end alignment and said he had seized bolts for the rear end and could not finish the job and wanted to charge me $1100 in parts to fix the problem. I told him no so I get the car home and I find a mechanic that’s more reasonably priced and had him change a few parts that weren’t really necessary and one bolt that was truly seized, which took my new mechanic less than an hour to get out also, discovering that I have a slow leak in one of the tires that Ken installed so I called Maple Grove and set up an appointment for him to finish the alignment that he never finished and fix the leaking tire that was his fault. He didn’t fix these things but turn around and charged me $27 to fix the tire that shouldn’t had to been fixed in the first place in an additional $56 for an alignment of the rear wheels that he never did in the first place and charge me for the first time when I called to ask about these charges, he was extremely rude and everything was somebody else’s fault not his I highly recommend that you do not even think about using this guy. He’s a farce and really doesn’t even know what he’s doing.Services: Tires
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November 2022 by David Charpentier
Can't tell if Ken is a scammer or just has low IQ... either way I got plainly ripped off here by hundreds of dollars.
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October 2022 by Stephanie Banegas
Quick and fast! Also super friendly!!!!
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September 2022 by Terri Tomaszewski
Easy in easy out. The people are great to work with. In our moving experience they've always been available.
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September 2022 by Sheana Blankenship
Staff was very nice and knowledgeable
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September 2022 by Its Gorder
Helpful
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July 2022 by Weekend Wandering
Easy in easy out. The people are great to work with. In our moving experience they've always been available.
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July 2022 by Ronald Schildgen
Very good work on vehicles and good time on repairs.
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March 2022 by Greg Moen
Great service at a good price. And I got a follow up text a few days after the work to see if we were happy. 5 stars. I will definitely be going back.
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February 2022 by Jamie Adkins
I’ve had nothing but wonderful experiences with Maple grove auto. Their patience and willingness to get the work that I need done on my car is outstanding. I recommend Maple Grove to everyone in the area. There isn’t a better place in central Wisconsin. Ken and his wife are very friendly and helpful.Services: Engine repair
