O'Reilly Auto Parts store #4628 in Monroe, Wisconsin, offers a wide range of parts, tools, and accessories, along with helpful store services such as free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. The store also resurfaces brake rotors and drums and provides a free Loaner Tool program with a refundable deposit. Customers have praised the staff for their knowledge and helpfulness, especially noting an incident on a Sunday where two employees went above and beyond to assist with a coolant leak issue. The manager, possibly named Riz, was highlighted for taking extra time to help solve problems, even coming out to the parking lot to inspect the issue. Customers appreciate the courteous and professional service that makes them feel valued. The staff’s expertise often exceeds expectations, with some customers mentioning that the staff’s car knowledge is impressive, even pointing out when a simple oil change won't fix a problem. Overall, the Monroe location is known for its friendly, knowledgeable staff and quality service, making it a trusted spot for automotive needs. With over 6,000 stores nationwide, O'Reilly Auto Parts is a reliable choice for car owners everywhere.
