-
February 2024 by Tanner Mann
Nice shop owner, great craftsmanship, knowledge, and service.
-
February 2024 by C Mcdonnell
Aweful every step of the way. 3 almost 4 weeks hadn't even start. I accepted that. Then he was angry when asked when he'd get to it. I'm 30 miles away. So he did txt when he was done..he's closed often. Nearing retirement I'm guessing.So I drove there. Curtains pulled closed.But I saw he was there. I knocked on front door. No answer. A sign said deliveries knock on back door. So I went around knock on door no answer. I opened door he saw me. came up furious that i had come to the back and opened door.I did get my boot. Scary guy. I told him if he hates this work, stop doing it.Truthful. I'm not someone to ruin a business. But this guy was just truly scarry to be around.
-
November 2023 by Sara Linski
Brought an old old old pair of shoes from an estate sale here for repair to wear for my wedding. Ken fixed up the heel cap and rolled one that was fitting a little tight until they were comfortable for me to wear all night long. He also repaired the coloring to refresh them and match my dress. Couldn’t have asked for a better experience.
-
October 2023 by DeeAnn Martin - Health Joy Forests
Manona Shoe Repair is closed and not accepting new work right now.There's a sign on the door that says as of July 1, 2023, the store is closed until they can eliminate their backlog. I drove several miles to see that sign. Their Google listing and their website need to be updated.
-
October 2023 by Toni C.
My husband left his well-loved work boots out and available to our puppy. Of course, she tore the top third of it off, basically rendering it useless. He took it to Monona Shoe Repair and it now looks better than new. The owner performed some magic on that boot. He completely rebuilt the calf portion of the boot, even hand-stitched where necessary, and lengthened the pulls, per my husband's request. He is a leather artist! Put your damaged shoes and boots in this business and they will look better than you could have imagined!
-
July 2023 by Diane T.
Effective July 1 - this store is closed due to backlog and reopening date not specified. CALL before you go!
-
July 2023 by Jeff Hole
WOW! Came to Ken and company with a very difficult and usual project: modification of high end Vader costume boots with a combination of internal/external lifts, and they did not disappoint. I can't say enough about the high level of customer service and high quality of their work - simply amazing! Because of them, I will be able to Vader for charities, etc., for years to come. I am very grateful for their work and their support!
-
May 2023 by T F
Fast! Very fair price! Very nice owner and employee! I will definitely come back and have already recommended it to friends.
-
April 2023 by Henry Lucey-Lee
Did they trying to cheat me? Your call. I went into Monona Shoe Repair to buy two pairs of shoe laces, each was marked $4.79, both pairs should added up to be around $10 with tax but I was charged $14.75. I drove half way home then realize I was over charged, so I went back to ask why I was over charged, they told me the price went up but they couldn't change the price on each packet, so I return both shoe laces and walked out.
-
March 2023 by Chris Richardson
Ken is a great guy and truly a master at his craft. Even with a huge backlog, he was still able to finish my resole job on time. I'll definitely be coming back!
-
January 2023 by Steve M
Outstanding customer service! Had them attach leather roll bag to the bottom of my leather backpack!
-
January 2023 by Marco Martinez
I had a great experience here! They fixed up my boots saving me a lot of money. and I also know how busy he is but he also took the time to educate me on how to properly maintain them and that has been a huge help! I highly recommend! Thanks!
-
November 2022 by Ryan Jenewein
Called to make sure that the shoe lift I needed for 2 new pairs of shoes was possible. Was told it was and only the measurement was needed? I had previously been to a cobbler who required a prescription and have recently moved 2+ hours from my previous doctor. When I arrived, I was immediately informed that there would be a long backlog and was thanked for my patience. Also was told that the style of lift that I have on my other pairs of shoes is different from what Ken normally does. When he asked which style I wanted, in a standard Midwest Nice way I responded that it didn't matter to me. Ken was direct in making it clear that it was my feet, back, knees, and hips that would be affected. Really appreciate the fact that he was direct. I will definitely be back.
-
September 2022 by Ellen Peters
I have gone to Ken a couple times, and he does an amazing job. Most recently he fixed the straps on my Mary Janes, which had torn. The shoes are so comfortable I wear them all the time and was grateful that he could rescue them. They look as good as new! It is definitely less costly to get my shoes repaired than to replace them, and I appreciate having someone with such a excellent attention to detail to care for them. Ken is professional, honest and hard-working. I highly recommend Monona Shoe Repair.
-
September 2022 by Roy Sass
They know what they’re doing. They’re not cheap but whats important is that they don’t do cheap work, but good work at a fair price
