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March 2024 by Krystyna Kowalik
Shop here all the time since we live nearby. Fair prices, staff is always helpful, and the front desk staff is great!
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March 2024 by Gemini Gonzales
I like shopping here. A little bit of everything. Plus the employees are very nice and helpful.
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March 2024 by Nunya Bidness
Actively fights against unions. I've been told Managers are told that if a union starts in their store they will be fired immediately.They have basically replaced any sales with their 11% off, that only comes in the form of a rebate check after you mail in the rebates. This is the same even if you use the menards card.Lumber is average AT BEST and you'll spend 30 minutes going through a pallet of wood to find 4 pieces that are straight and not full of knot holes.
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February 2024 by Mie Oliphant
Found what I needed quickly. Got in & out in under 15 minutes.
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February 2024 by Barry Dean
I love shopping at Menards. The selection of products they offer is awesome and prices seem to be somewhat fair.
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February 2024 by Joseph Jilek
Quality of items is meh. They also make it sound like the 11% rebate is ongoing - this is not true… watch out for when they periodically end it.
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February 2024 by John Christmas Hand
Lots of variety of goods. Clean and organized store.
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December 2023 by Dooby Jay
Horrible customer service at Menards if you want to be treated with respect as a valued customer and a human being, especially if you need to return a defective product. Very inconsistent return policy from store to store. Lack of assistance, unfriendly staff and indifferent upper management, including GMs. I've never been treated more shabbily in a store in my life. I had to fight for my own personal integrity. Very frustrating and uncomfortable. Buyer Beware at John Menards home improvement stores. Hang onto your receipts.
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December 2023 by Colton and Celeste Havey
This is our closest Menards. We know the store backwards and forwards. The employees here are amazing. Xavier in counter and cabinets is the most professional sales representative I have ever worked with ANYWHERE. James and the customer service desk is top notch and will always take care of you. The GM and AGM are always friendly. By far the best Menards around!
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December 2023 by Rob
DO NOT, under any circumstances, purchase custom countertops or anything else you can't return directly to a Menards store. Midwest Manufacturing, who makes products solely for Menards, and who 3 employees at this store told me IS Menards, has the mindset that their products can't fail, and if they do, it must have been your fault. Feel free to look up reviews on their company.I designed solid surface countertops on the website with a recommended quartz sink. The sink clips provided can not handle the weight of a 50lb undermount sink, bent in half backwards, releasing the sink, causing the countertop to flex and snap at the poorly reinforced seam. It has taken up to 7 weeks per email to get a reposnse just to receive copy and paste responses that ignore everything I said. First, I was told I didn't use enough epoxy. Then, that I didn't use silicone. Both of these claims are objectively false based on the photos I provided. How could the sink clips literally bend in half backwards if I didn't use enough epoxy? If I didn't use enough epoxy, the clips would have detached from the countertop before they could have bent in half. This is common sense stuff.Management in store refused to help and lied about emailing the countertop company for me. Corporate refused to help and kept pointing me to the countertop company. The countertop company, which IS Menards, wasted my time for 6 months copying and pasting the same responses after weeks of waiting to hear back. Once they have your money they don't care anymore and won't honor the warranty. I didn't even mention how the countertops weren't the exact size I ordered or how the edges were poorly finished and porous in spots.My elderly father and I have been lifelong Menards customers. I have renovated my home almost exclusely with their products. Why should I continue supporting a company that doesn't care about the quality of their products? That doesn't care about their customers and their time? I don't need a response telling me how you want to help and you need my business. I've talked to you already, you were unwilling to help. I'll just assume you didn't actually read this review like you didn't actually read my warranty claim. I had no countertops or a sink in my kitchen for 6 months. I gave you all the time in the world to make up for your product failing. Ultimately, I explained the situation to my credit card company and, go figure, they easily won the case to get my money back.
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December 2023 by Jeremy Hall
Rented a rug doctor from here. Not only did the RugDoctor make my room smell like a mop bucket (yes I used clean water and the appropriate cleaner), I was charged $42 for returning it 12 minutes late.I get that it was late but doubling the cost of the rental for returning a tool 12 minutes late is unreasonable.Do not rent tools from this Menards. They are low quality and will charge unreasonable late fees.
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October 2023 by Neon Bob (Nyan)
One of the biggest Menard’s I’ve ever been in! The staff is professional, and knows the layout of the store very well! The only problem is the actual directories for the aisles are outdated, and don’t always match some of the aisles.
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October 2023 by Steve Rhoades
Had nine blinds cut to length. Team member was very friendly and helpful.
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September 2023 by Alison Agnes
Xavier from cabinet design is incredible! So knowledgeable and personable. I worked with him to make a second kitchen and it was better than I could imagine. Be sure to set up an appointment! He truly listens and breaks down every detail. His talents in creating the lifelike designs is fast and impressively helpful. A valuable asset to Menards or any cabinet supplier.
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September 2023 by Cassandra Wunderlin
Tonja and Eli at customer service and Doug that cut my blinds. Great people to have on the team. Wow.
