Goodwill Monona is a friendly and well-organized store that welcomes service dogs. Most shoppers find it spacious, clean, and easy to browse, with clearly labeled aisles and organized clothing by colors. The staff is often described as kind, helpful, and efficient, making donations smooth and enjoyable. Customers enjoy shopping there for affordable, good-condition items, and many appreciate the chance to find unique treasures. The store is family-friendly and offers a fun shopping experience, with conversations with staff and fellow shoppers adding to the positive atmosphere. While some mention higher prices on shoes and cosmetics and occasional disorganization, overall, it is a popular spot for bargains and community support.
I really enjoyed my experience at this Goodwill. The employee, Ratha, helped me choose the biggest and brightest lamp. It fits perfectly in the corner of my basement!
July 2024
Service dog friendly. Pretty spacious in most parts of the store. Employees have never bothered me about my service dog. Always a fun time shopping here. I leave with the coolest items for soooo cheap. Employees are lovely too, and I have had great conversations with fellow customers.
January 2024
Staff/Team are amazing. So kind and helpful. Clean, organized store and a good bargain. Thank you for your hard work to help the community
