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October 2024 by Mark “The Prince” Wilson
Poor management.
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October 2024 by Deb Semann
Very disappointed. We reserved a room with a jacuzzi tub. Upon arrival we were told we were "upgraded" to a room with a fireplace. Unfortunately, the room did not have the jacuzzi. The woman at the front was very nice. She said she would relay this information to the manager. It has been 2 weeks and still have heard from the manager.
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October 2024 by Rhonda Antunez
Loved our stay there, though there was one thing that was disappointing, the check-in time was 4:00pm. We had people traveling and would have really loved being able to get into our room by at least 2:00pm when asked for an early check-in I was told it was doubtful because you know this is the north woods. Ok whatever that means. Our room must actually been the last one cleaned because we weren't able to get in until exactly 4:00 pm. I was disappointed because you actually have less then 20 hours in your room, check out is 11:00am. We ordered pizza from the pub and it was really good and the price was very reasonable, the little water park was nice as well. We would stay there again, just know that it's definitely going to be a late check-in.
Rooms: We loved that we were able to have a room big enough for our whole family three queen beds and a sleeper couch, plus fireplace.
Food and drinks: We just had the pizza, which was very good
Noteworthy details: Loved that the floor was wood, no carpet
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October 2024 by Lawrence Wickert
The rooms were very nice and clean, and the staff were friendly and helpful.
Loved my stay.
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October 2024 by Gary Clements
Very nice will stay there again
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October 2024 by Patty Riske
Very nice and helpful staff!
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October 2024 by Kim M
We love the waters and have visited several times. The renovations (in progress) and very nice. My kids did miss the Buck Hunter game in the arcade that has been removed and the proze counter in the aracde glitched and shorted us somw points this time. Overall, a fun great experience, but my kids would love a hunting game to return!
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October 2024 by Jennifer
the room was great clean not impressed with water park hot tub was not hot water slide not open pool area seemed kinda dumpy but the lobby was clean friendly staff and goood breakfest but half of the games in the acarde did not work I would come back if these things got fixed
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October 2024 by Russ Evans
Always a great place to stay. We had a room on the 3rd floor with a balcony to sit on outside. Very peaceful!
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October 2024 by Kailey Inlow
The first room we had was beautiful and felt great to be in, but when we had to extend our stay for a night, we needed to move rooms. Which was understandable, because it was last minute and the room we were currently in had already been booked for that night. However, the room we got moved into was the most atrocious and disgusting room I’ve ever paid money to stay in. There was yellow gunk stuck to the walls, the carpet was stained and torn, it just felt so absolutely disgusting. I didn’t even let my kids take their shoes off on that carpet. It just had an awful stale, old smell and just gross.
The upper story rooms are not safe for smaller kids, the sliding doors to the balconies have the most useless, you don’t even have to turn it, you literally tap it up and can get out, there was nothing in the room to block the door from sliding. On the balcony, the railings do not connect and my kids are very thin, thankfully I kept my eyes peeled on them because my son could fit his entire body through the posts. Between this and no way to truly secure the door, so so dangerous for anyone traveling with kids. Demand a 1st story room at the very least. And the room they moved us into had a bedroom inside the hotel room, so the beds were not next to each other, leaving us to be separate from each other. My husband and I had to sleep apart so someone could be with each kid, god forbid they were to wake and get out on the balcony.
I read that the breakfast was “grab and go” but it was the most disappointing breakfast ever. Every day they had tiny donuts, bagels, yogurt, and cereal. And a waffle maker. I eventually found hard boiled eggs but just not a substantial breakfast at all. Prepare for that.
Finally, their website states they offer a military discount but will not give it to you.
The renovated rooms are gorgeous but do NOT rent a pre renovation room, or a 2nd/3rd story if you have kids.
I will not stay here again.
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October 2024 by Diana Lynn
Cutesy lodge style-very clean and facility with comfy beds. Check-in was smooth and attendant as sooooo nice.
Crying children can be heard through the walls… and the WiFi kept dropping…
Rooms: Clean and comfortable, includes a sofa and a table. BIG TV and plenty to choose from, the remote is a little painful to use without numbers, so have to scroll a lot.
Food and drinks: The Pub has a bar/restaurant, delightful staff. We had a made to order pizza which was tasty.
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October 2024 by Evan Clark
Rooms do not match photos. Clean but dated
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October 2024 by Donnie Baker
The room i was in was awesome wish we could have stayed longer very impressive
Rooms: Rooms are very nice
Nearby activities: Plenty to do in that town
Food and drinks: We had food from pizza factory it was very tasty ?
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October 2024 by Tracy P
Just loved this place. Staff was extremely pleasant and the place is so peaceful and cute! Very unique and cozy.
We will def be back!
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October 2024 by Brenda Gehl
Nice place. Booked for our niece's wedding. VERY EXpensive. Over $800+ 3 nights. Room newly remodeled. Large TV. Bed comfy and quiet. The few king beds they have not available when I booked. Surprised disappointed handicapped room sooo far from elevator. Didn't care about or use pool area. No credit available. Bartender Chrissy nice. Bourbon burger special was awesome. Sherry front desk very helpful. Continental breakfast nice variety
Rooms: Rooms clean and newly remodeled large TV
Food and drinks: Bartender nice and attentive. Food special was great suggested by bartender
Noteworthy details: Great helpful employees
