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July 2024 by Peter i
This store is short staffed which isn't the staff's fault but what is their fault is the awful rude attitude they have, a large black woman is vile. I pressed the button to collect my online order, it made an announcement a couple of times so I looked to see if anyone is coming and this slug of a woman was slinking slowly down the aisle, she barked at me "I'm coming, what do you want" I said "to collect my online order that why I pressed the button" she was so rude.
A few days ago I collected an order and a lovely polite guy came along called Myles, I heard him on the phone after saying that someone needed to be told to do their job as she wasn't and was never there. Again after the slug lady appeared Myles did too, he was asking her what was with her attitude and she gave him a load of it too.
In summary, fire all the lazy attitude filled staff and let Myles run the store. He has a positive work attitude, smiles, has customer service skills and will do well unlike the rest.
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June 2024 by Kelly Schwantes
I had a prescription sent to this Walgreens pharmacy on Monday. Pending approval of the pharmacist, it was scheduled to be filled on Tuesday. Not thinking to check back on Wednesday, it wasn’t until I checked the Walgreens app on Thursday that I saw not only the prescription order was removed from my account, but that Walgreens pharmacy became temporarily closed and I was not notified of any delay in my prescription. Disappointed that there wasn’t any notification of some kind, resulting in a delay in my care.
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June 2024 by Angeline B
5 stars for Myra, she is always so helpful! It’s a good Walgreens for basics if you have to pick up something quickly.
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March 2024 by MU Alum
By far the worst Walgreens I have ever been at. The employees are rude and disinterested in assisting customers. They have many of their products locked up to prevent theft, but it takes forever to get an employee to unlock the products. I had two different people tell me they would meet me there to unlock it and the first one never showed up after 6 minutes and so I asked the second one and then they never showed up after 3 minutes and I finally just left. They also have a check out at both the Wisconsin avenue entrance and the mall entrance. Very rarely can you find someone to check you out at the mall entrance and you have to go to the Wisconsin Avenue entrance, check out and then walk back through the store to get to the mall. If they do help you at the mall entrance they act as if they did you the biggest favor by allowing you to be able to purchase something from their store at their checkout. How these employees keep their jobs is beyond me. I work in this building and while the location is very convenient, I try to avoid going there if I can at all prevent it.
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March 2024 by MU A.
By far the worst Walgreens I have ever been at. The employees are rude and disinterested in assisting customers. They have many of their products locked up to prevent theft, but it takes forever to get an employee to unlock the products. I had two different people tell me they would meet me there to unlock it and the first one never showed up after 6 minutes and so I asked the second one and then they never showed up after 3 minutes and I finally just left. They also have a check out at both the Wisconsin avenue entrance and the mall entrance. Very rarely can you find someone to check you out at the mall entrance and you have to go to the Wisconsin Avenue entrance, check out and then walk back through the store to get to the mall. If they do help you at the mall entrance they act as if they did you the biggest favor by allowing you to be able to purchase something from their store at their checkout. How these employees keep their jobs is beyond me. I work in this building and while the location is very convenient, I try to avoid going there if I can at all prevent it.
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January 2024 by Jeff El Gato
Cashier doesn't know how to credit loyalty rebate , then tells Me that I need to add my Email to the app when it's already in.
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November 2023 by Derrick Talg
Both women at the pharmacy were incredibly kind and helpful. They went above and beyond - excellent!
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October 2023 by Shelly B
Best vaccination I have ever received. Painless! Definitely the place I would go in future.
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October 2023 by E B
Best vaccination I have ever received. Painless! Definitely the place I would go in future.
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October 2023 by Cynthia B.
Walgreens on Oakland and Locust has terrible customer service. Often they dont bother to pick up the phone and they continually fail to notify you when your prescription is ready
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July 2023 by N H
They have a lot of stuff locked up but don't seem to staff enough people to help you but the stuff that's locked up
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May 2023 by Nutronik SS
They have a lot of stuff locked up but don't seem to staff enough people to help you but the stuff that's locked up
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April 2023 by Kelly G.
Says opens at 11. Arrived after 11 to a locked door and employee staring blankly saying they aren't open.
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March 2023 by Rebecca
Convenient to be connected to the 3rd st market hall and Courtyard by Marriott.
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January 2023 by Michelle Doetsch
I live above this Walgreens and everyone who works there is always pleasant. Shocked to see so many poor reviews based on their hours that they don't control. Its a Walgreens downtown of course it isn't open late. Nonetheless I always have a good experience here and am always able to get my essentials.
