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August 2024 by Gina Wolf
I have never had any problems my whole life with getting my mail until I moved to this postal area. I don't get all my mail most days, I have informed delivery so I look every morning to see what is supposed to be delivered. I usually am missing at least one piece of mail daily. One year my mom had to mail 3 cards to me before I received one, never got the other 2. Get other ppls mail often not even close to my address, but I do take it to the rt ppl since I know how annoying it is not to get mail u r expecting. Need help and lots of changes here at this location.
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August 2024 by Zyang
You seriously can't print out shipping labels here? How are you a post office that can't print out shipping labels??
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February 2024 by Ryan Lucas
Holiday or not, postal boxes still need to be emptied. There's always people working in the back even if retail counters are closed. When you don't empty drop boxes packages are stolen. Here's an example.
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February 2024 by Pasua Chang
My husband and I just had to mail out a phone that we were trading in. There were a lot of workers this Saturday morning and the three staff that we worked with were very fast, efficient, and most importantly respectful. The first staff, we paid for bubble wrap and asked to borrow a scissor. She gave us one to use without making us feel bad for asking. The second staff helped us because she saw that we were going to use a box that did not allow shipping phones in. She grabbed the correct package for us and helped us pack up our phone. The third staff was the cashier for when we had to pay for the package and drop off the mail. She was also fast in helping us check out. All ladies were very respectful and respect and kindness goes a long way. We really appreciate it.
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December 2023 by Common Sense
The clerks were fast and courteous.
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October 2023 by Kind Verdugo
Its either here or at one other location that the mail handlers must be challenged, hate they job or can't read. How hard is it to MATCH THE ADDRESS TO THE MAILBOX. GAF people terrible at they job that need to do better.
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October 2023 by Maysong Yang
Called this morning and was on hold for 30 minutes. I even used my sister's phone to call while still waiting for an answer on my phone but still nothing. I ended up calling another post office to answer my questions about my packages I accidentally dropped off at this Brown Deer location. How do you service your customers via phone? 30 minutes is a ridiculous amount of time already with no answer. I bet no one would have picked up. It would have rang until they closed at 2pm! Good thing I called the other post office because they and answered less than 1 minute. Horrible customer service at Brown Deer. USPS corporate needs to do something about this location. Management to blame? Either way, something has to change.
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October 2023 by Randy Warren (Ghostrider)
Fairly quick in and out. Had to get money order and stamp to pay a bill.
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September 2023 by Fatima Thibodeaux
ANSWER THE PHONE!!
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September 2023 by Davle m
They sometimes shut the service desk gate before closing time.
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March 2023 by Daniel Peckman
They sometimes shut the service desk gate before closing time.
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January 2023 by R Amlaw
the staff here is so nice and helpful - i used to be here all the time when it was the nearest post office to my house and it's always a breeze and the staff are kind when answering questions about services. lines can be long around 4-5 pm which is no fault of the staff but something to be aware of :-)
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November 2022 by Maria Rocio Juarez
All the clerks are friendly and courteous.
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September 2022 by Carthell Frazier
Very rewarding experience.
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September 2022 by Cathal Amlaw
the staff here is so nice and helpful - i used to be here all the time when it was the nearest post office to my house and it's always a breeze and the staff are kind when answering questions about services. lines can be long around 4-5 pm which is no fault of the staff but something to be aware of :-)
