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September 2024 by lanina winters
This place will give you the run around no true answers I wouldn't recommend this place I'm starting to believe their done it's been 2 months
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August 2024 by Rachelle McDaniels
Very good service willing to work with you on repairs. Staff is kind and friendly.
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August 2024 by Chad Everts
Do yourself a favor and don't allow this guys to lure you in with "we pay your deductible!" Because what they should tell you is "we will mess up your car even more and never answer your calls or response to messages." This is my second time using this company and I should have learned from the first time. They left my rear lift gate misaligned after I questioned it they said there was nothing they could do. Then now the second time the door was hit and after repairs the door is misaligned and doesn't close or seal properly, there is over spray all over the place, the did horrible job repairing damage and the paint has tons of flaws. After they promised to fix it, they still don't return my calls, and the rental they promised seems to be not an option. They left the inside of my car full of dust. And to top it off they stole items from my car! Yes they pay up to $500 of your deductible and might get your car back faster than most places. But you won't be happy. This place is so unprofessional in every way possible. I will be finding a lawyer and having them pay another shop to fix what they screwed up and promised me!
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July 2024 by Rachelle M
Very helpful and kind will to work with you on car repairs.
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July 2024 by Carmen Ortiz
Great customer service, my car looks amazing ?
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July 2024 by Doris Kyles
The best service ever The people are so friendly and willing to help. Thank you so much
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July 2024 by Voni dawson
My mom took her car here to get fixed and it took about three weeks to get a estimate then she wanted her car back and they wouldn't release it. They kept giving her the run around it was just terrible. I would think long and hard before I do business with them. Because they will milk you for as long as they can. Also if you want a estimate I recommend you stay with your car and let them do a estimate right then and there. DON'T LEAVE IT !!!!!
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June 2024 by Monique Chambers
I wish I could give them a zero. This is ridiculous. They had the vehicle for over a month and to keep being told next week it will be ready is very frustrating. Also, Mike on Bradley Rd over talks you. He told me to call back after 11 am. I called to follow up with him. He told me he did his job and I was being rude. Because I asked him why did you have me call back to be told the same thing. We were under the impression the vehicle was going to be fixed on Bradley Rd. The vehicle was sent to the location on the south side. Mike states they don't fix/repair on Bradley Rd. If that is the case No one never mentioned anything about transferring the vehicle. To repair 4 windows and some scratches cost over $10,000. Tender Car is unfair and overly priced. Very pissed customer. Please shop around.
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May 2024 by ttwtay J
Great work!!!
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May 2024 by Minister Bobby
Tender car has done an excellent job on my vehicle. It was totally banged up and they did a "bang up job" fixing everything
Also the customer service was excellent and very involved and caring
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May 2024 by BR1CKZ 973
I hit a Deer right after Thanksgiving and it's almost May and I'm still waiting for my car. Every time I call to speak to someone they give me the run around and tell me that they'll call me back but never do.
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May 2024 by Marquise A
Good experience very pleased with the customer service definitely would recommend friends and family gave me an estimated date and exceeded that date pleased by far with my services!!!!
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April 2024 by Sarah Gallenberger
I recently had some scratches repaired on my vehicle at Tender Car. The paint work looks good but the customer service experience was awful.
Long story short, my car was completed on a Thursday but I did not get it back until the following Wednesday. When I arrived to pick up the car at the location I dropped it off at, I was told it was at another location. No one had told me this when they called me to say it was ready to pick up. It took 6 days of phone calls and visits to the shop to get it transported to my side of town. They promised every day that it would be there "tomorrow" but it took numerous phone calls and visits to the shop to make that happen.
They could save themselves a lot of time by returning phone calls and getting cars to customers on time to avoid the unnecessary extra calls and questions. Such a frustrating experience.
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April 2024 by DIANE KWIATKOWSKI
I had my car in for repairs. They had my car going on 4 weeks!
I was constantly calling them for info and updates on my car. They would never call
me back no matter how many times i would call. I never got any of my questions or concerns answered. I would never recemend them to anybody ever!!! I am going to spread word around to the public never use Tender Car!!!!!! Very bad buisness dealings/operrations.
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March 2024 by Adam Hansin
Absolute trash save yourself time money and a headache
