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May 2024 by kenya Thomas
Horrible experience will not shop here again , Andy is a lazy uncompromising store manager who always acts like he not in the office when you call to avoid fixing a problem . I purchased a king size bed that I am still not able to sleep in nearly 2-3 weeks which costed nearly 3k a full 2,600.this guy refuse to order new legs or new front head board which he tried bribing me into not going on thru with a replacement for a free carpet which I didn’t take. he lied he reordered front headboard and the legs . I understand that furniture can come from a warehouse damaged or faulty but to blame the reason for why legs not working well or fitting well on a bed due to a warehouse and not blame the people they had me pay to build the stuff is ridiculous. I literally watched the people build a drill nails into parts of the bed they was not suppose to try to make the legs fit. Why he do not hire people who know English and is legal United States citizens that have common sense to say to his boss oh the legs not fitting or this and that instead of damaging the product worst that way maybe Andy could had ordered new ones. No they build the bed and with 3-4 days of me and my spouse laying on the bed one leg pop off and the other that his builders called their self nailing in started leaning. Only thing this store manager could suggest and gave us was metal king size bed frame told us to remove all wood and just use that which was same method he had his so call builders do the last couple times they was hear. Which still didnt work and the bed did not fit. They refuse to do anything. I will be contacting better buisness bureau and a lawyer. When I request to Andy which is on video to just replace whole set since it seem like he refuse to replace the whole bottom part /legs he charged a 25 percent restocking fee which is nearly $250 dollars when none of this is my fault. Hec they had me pay a builder fee and these people didn’t even finish building or putting the legs on my dresser which still sits on the floor.
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April 2024 by DLYNN BROWN
Always get my furniture here great deals
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March 2024 by Eve Alicia
I personally have not been here, but from the looks an attitude the OWNER gives off, I will never come here and support a business from someone like him. If you do visit this place, located off North Ave., please be stealthy about where you park. I pull into the parking lot next to the several businesses on that street, as I was going to get my nails done next door. When I come back from the nail salon, the OWNER parked me in. As I wiggled out of my spot, being respectful of the other cars around me, I wasn’t able to leave the parking lot. The OWNER of this establishment was parked diagonally in the middle of the parking lot. I asked politely if he could move so I could get out, or else I would have had to reverse on to the busy street. He told me, very very rudely, to reverse because “he’s not leaving he just came out there to sit in his car”. Instead of pulling into the parking spot that I just left out of, he parked DIRECTLY in front of the exit which enhibits, not just me, but 3-4 cars not being able to leave. He was very disrespectful and distasteful. As a business owner, regardless of if I was a customer to your store or not, you treat people with respect. Who knows, I could have been coming in there to buy something and that rubbed me completely the wrong way! Very disappointing.
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June 2023 by bad ham
Outstanding customer service
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March 2023 by PC SLURPYX
They were very helpful an assisting me on what I wanted. I got what I needed plus more.. fast delivery no damage at all.DEFINITELY Coming back
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August 2022 by Demetria Beasley
Great customer service & very reasonable prices. I brought a living room set and table… I loved it. It’s the only place I shop at.
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July 2022 by Dee
I love my living room set I brought, I’ve had it for a year and it’s still in great shape. It’s the only place I shop for my house.
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March 2022 by Demetrii Angel
Love the store, good quality furniture & Great customer service.
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January 2022 by Sonya Bowman
Manager was cool...bought a cute black heart shaped ? rug...I will be back
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November 2021 by G Davis
I love the furniture the owner gave me a good deal will be back
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July 2021 by jeff bowe
Guy said his name was Andy then went in back and hid didn't try to help us at all look at furniture
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June 2021 by Mark Brown jr.
I want a king size now but the queen bed i bought last time was great...
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May 2021 by Samone Anderson
They are terrible, pls do not get your furniture from here. I ordered a bed and dresser set they delivered my dresser and the headboard to the bed but not the rails for the bed and i had to wait two more days for those pieces. They didn’t even bring the dresser to my room they left it in the downstairs neighbors hallway. They come extremely late from 9pm- 1am w.e you do don’t get furniture from hereWhen it was time to deliver the remaining pieces I called to check what time it would be delivered he said after 4 I asked if he a specific time he got very disrespectful and began to talk over me and said after 4 is a specific timePs. The workers to put the furniture together was under the influence and the other one had a really bad smell
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May 2021 by Marshee Brown
HORRIBLE CUSTOMER SERVICE DELIVERED HALF OF THE FURNITURE HAD TO WAIT UP UNTIL 1 am wouldn’t bring the furniture all the way up because it was TO heavy. When opened the box furniture was scratched up paid $2100 for scratched up furniture refused to give some type of discount or help.
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April 2021 by Tanisha
From the moment I walked in the door, I was helped immediately. He was very friendly and took the time to show me different options and offered suggestions. He gave me a great deal on what I needed and I will shop here again. Awesome place!
