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November 2023 by Paul K.
Needed a pretty big part. They had it (still on the car in their lot) and had it removed and ready for me next business day. Price was good. Everything went as you'd expect.
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August 2023 by Manuelito Duran
I called them they told me they have the part I call back then they tell me they have to call me back and make sure it's there how can you tell you something's there and then you call back and say you're coming to get it they said to call you back and make sure it's there that don't make no sense bad business
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June 2023 by Caitlin
Called and spoke with Geno. He was amazing with finding what I needed fast and correctly, and he was friendly. Will definitely find parts here again!
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February 2023 by Nita J
The customer service was excellent. However it took 21/2 hours to get 2 tires put on and there was something missing out of my car. Noticeably!
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February 2023 by Bryan Slaven
Whoever answers their phone is not pleasant to work with. Very rude, acts like he or she (could not even tell) is very angry at the world. But then again, i would be too if i had a minimum wage job as a phone operator!
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December 2022 by Jerry Ezpinosa
Don't shop here. You will regret it. From the very first time I called until my last transaction I was treated like a nuisance. They have no respect for their customers. The older man with gray hair will treat you like you don't have any business being there. I've been there many times in my life and this is the first time I see him. He ended my ties with Roz. I'll never return. Another lost customer due to bad customer respect
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December 2022 by Jim
An iconic business that has been there forever! Whether you need some used parts or even a used car or truck, they'll hook you up. Dean is a great guy to buy used cars from no sales BS, like it or leave it without any pressure tactics.
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December 2022 by Hip HopStryess
Don’t even waste your time calling or going to this place. A call was made this morning to ask to have an item pulled off the shelf for pick up and the guy on the phone was so rude and he said he’s not going to do it. The guy was rude I hung up on him and went to another place for a part and the other part place nearby Roz’s said they Roz’s doesn’t know how to treat their customers. I received excellent service elsewhere. Don’t waste your time coming here.
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December 2022 by Dustin Hines
Charged me to do a job they aren't equipped to do. I needed a 20" rim tire installed. They agreed to do it so I paid them up front. Upon returning to pick it up, they didn't do the job because they're not equipped for it. When I asked for a refund, they said they should have charged more. Any port in a storm but Roz is not trustworthy.
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December 2022 by Ervin “Skippy” Roman
Been coming here for years to get auto parts and some services. From replacing my windshield to tire and wheel work. Glad to have this great resource and knowledgeable staff for my vehicle needs.
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November 2022 by David Hohman
Dishonest about condition of the bumper I paid for in advance . I was told it was nice but in actuality it is scratched up and rusty. Terrible customer service. The rude woman behind the counter told me if I wanted a nice bumper I should have bought a new one someplace else. They also told me the it would be ready for pick-up the next day and it actually took them 4 days .the very worst junkyard I have ever dealt with. Save the headache go any place else
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November 2022 by Olides Lazcano
Went in for a part. Guy on the phone was nice and told me to come down and we can try to match the number on it cause they had a lot of them. I get there and the guy at the desk was rude. Seemed like I was wasting his time. All because he didn't want to get off his lazy a** and try to match the numbers. Won't be going back there again.
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September 2022 by Lim Huynh
Note : Do not do business with this placeI bought fuse box .my fuse box all the wires are cut off. I can't even install itI try to exchange or credit back they won't do it. The people that on the front theyTry to make fun of meAnd the guy said to me:That's your problemThey are very rudeThey only talk nice and sweet to you When you buy themThere are many juke yardAre out there absolutelyBetter .PS I put zero starIt's won't let me post itI have to select 1 starThis place is zero star to me
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September 2022 by Thomas Weitenbeck
Done business with several salvage yards in the past and had nothing but pleasant experiences. Roz is the exception, if I could give zero stars I would. Go in to buy an ac compressor listed online. Was told it was still in the car, ok no problem I buy it was told it would be pulled next day. Long story short took 6 days. I show up to get the compressor, I already paid for and am told it's no good, and I have to pay an additional 25 dollars and wait several more days for another. Anyone thinking of getting parts from here I strongly urge you to reconsider.
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September 2022 by Lupe Huynh
Replying to ownerThe comment you have said on lim huynh.What we are saying is your staff or workers at the front desk specially the women n guy that where there are very rude and very unprofessional to the costumers. It clearly shows on here on your reviews that we are not the only people that has had problems. That's very shameful that's all I gotta say.
