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December 2023 by KaSandra d
The Front Desk Staff Has Been Absolutely Amazing, The Young Ladies are always polite and friendly, especially Sondra Thomas, her personalism, and professionalism are top-notch. She goes beyond just being a Front desk clerk, she's concerned about how you're treated while staying here and always asks are we comfortable, and do we need anything.... she's engaging with each guest as if you're the only guest. My husband is a veteran and sadly we were displaced from our home, plus he's recovering from cancer surgery, and while the VA Staff are looking for us a place to live they put us in this Hotel.We're going through something that would have never thought of 40 years of marriage that has broken my husband's heart. Our only complaint is the Housekeeping Staff, we've asked for Housekeeping to tidy up our room ? numerous times and to replace the towels, vacuum, etc. But have been overlooked numerous times even after the Front desk staff requested for them to come to our room (again we've been here as long-term tenants) all though it's just been a week. Not sure what the problem is with that ?Rooms: Okay
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December 2023 by Mason P.
My sister got locked in the bathroom (we managed to get the door open) and the bathroom was dirty. The lobby may lead you to believe that this is quite the lux hotel however it's not. It's just a plain boring hotel. The lamp light bulbs were different colors which is not the biggest deal but why wouldnt you change them all if they're different colors... or just maybe get the same lightbulbs for everything? The elevator is nice but it's overly modern so it doesn't match the rest of the hotel.
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November 2023 by Yesenia Yasmine
Room looked old and dingey , didn’t smell like hotel smelt like my grandmas house. Could of been way cleaner. No microwave. Rooms look way bigger than they really are. Service/staff had attitudes. Definitely would of paid a couple extra dollars for the one across the street as it looks way better really not worth 200+ for two nights ??♀️
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November 2023 by Alaina Brazeau
Room could have been cleaner. A lot of dirt/dust under tv, and behind the side table. Ice machine did not work on our floor, so you had to go to the bar for ice. Staff was welcoming. Offers a restaurant/bar. A lot of road construction going on. Good value for price. Close to interstate.
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October 2023 by Justice C
The entrance to this hotel is surrounded by construction and is confusing and hazardous to enter and leave. The hotel reeks of weed and cigarettes and stale old clothes. It is very out dated. My boyfriend and I are a younger couple in our 20s we had a room on the 4th floor and our door was open when we arrived. With the lights on in the room we took our belongings back downstairs to ask for a room change and the night attendant said no we had a handicap room and it was probably housekeeping. We said we didn’t feel safe in the room and she said they could send maintenance to secure the room after we had already inspected the room ourself we were concerned someone had key access or would break in. The lady was rude and couldn’t accommodate for a serious concern it wasn’t like I was complaining about stained sheets or the dirt in the tub! BEWARE STAY AWAY. I’m calling the GM until they fix the issueNearby activities: Concert venue
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October 2023 by Jeremy Seidl
I don't usually leave reviews but what happened last night was unacceptable. Don't bank on your reservation being fullfilled if you book with them. honestly.... There were 15 rooms overbooked last night that got turned away. This Company chose to bank on people not showing up or cancelling and it backfired on them. Won't stay at a Radisson anytime soon. It was a complete nightmare.
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September 2023 by Nikki P
The first room 412 was ok but the bathroom was not desirable. The floors was dirty and the tub had what looked to be charcoal stains all over. I immediately asked for a different room after showing pictures to the front desk. Second room 712 was even worse. The air conditioner was broke and wouldn’t cool down the stuffy dark room. The curtains was hanging down off the hooks. The bathroom doesn’t have ventilation and the same black spots in the tub and ceiling. I saw hair in the shower and the shower head is from 1980 with rust and stains all over. Very uncomfortable night but the front desk attendant was extremely nice and tried to make it better with a few free drinks. I will never stay here again.Rooms: Not so great rooms need major updates.
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September 2023 by Google user
The first room 412 was ok but the bathroom was not desirable. The floors was dirty and the tub had what looked to be charcoal stains all over. I immediately asked for a different room after showing pictures to the front desk. Second room 712 was even worse. The air conditioner was broke and wouldn’t cool down the stuffy dark room. The curtains was hanging down off the hooks. The bathroom doesn’t have ventilation and the same black spots in the tub and ceiling. I saw hair in the shower and the shower head is from 1980 with rust and stains all over. Very uncomfortable night but the front desk attendant was extremely nice and tried to make it better with a few free drinks. I will never stay here again.
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September 2023 by randybR2158TO
A good experience. The front desk was excellent, the room very clean. I know the building has been there a long time but you don't get that feeling entering or in the room. Bed was very comfortable. No breakfast or restaurant for the morning. And currently lot's of road construction.
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September 2023 by Luis Martinez
a bad experience in this hotel, it took a long time to be able to give me my room and at the end of this I got to rest and realized that the carpet is wet and smells of humidity
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September 2023 by Hiker Dood (Jeff Sovelove)
Old, run down hotel. Stains on all the carpets. Very hot in all public areas. 1970s decor. Ice machine on 2 has bee broken for what looks like forever. No housekeeping services the whole weekend (lack of staff?) Overpriced for what it is.Rooms: Dated rooms
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August 2023 by Nick Thomas
Pool is still broke. Air conditioning not working in some rooms. Ceiling in room looks like there was a flood at some point. Shower curtain was nasty. Mold on ceiling and walls in shower. Stay somewhere else.
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August 2023 by Darriena Love
Probably one of the worse hotels I’ve stayed at. They were out of everything, I couldn’t get my extra bed that I requested, the guy at the front desk didn’t listen to anything I said, the young ladies in the morning more about gossiping to each other then helping guests. I’m from Houston and I would’ve never thought Radisson I be like this. Never again
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August 2023 by James
Priced too high due to the weekend we were there. Rooms need updating. Bed and pillows were good.
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August 2023 by Brian Sprandel
I am genuine on this review. First off, it's not very clean. We were charged 458.00 for 2 nights, supposedly 100.00 deposit. For 179.00 a night, there really are better options out there. This is definitely no more than 79.00 a night room. Anyone that's quick criticize my statement and says you can not stay anywhere for that, well I could have stayed in my car for free. Surely, I would have been more comfortable for the price. This is definitely my last hotel stay without careful reviews and research. I stay at Fairmount and suites, which to me is not extravagant by any means, but at least they are very clean, well lit.Next, it's a very big thing with two receptionists that you shouldn't have to wait in line for 1 hour, behind 3 guests to check in. The girls at the desk were very nice, Takisha is who helped me. She was great. But what the problem is with checking people in, well, it's a joke. If it wasn't my family's reunion, I would have left for a different hotel, regardless of cost. The irony is we were trying to get a room key reprogrammed, picture this....3 People in line, I'm the 4th, and 5th behind me. It's 11 pm Saturday night. after 20 minutes, I was like forget it we have 1 working key. So we just shared. BUT! I went up to my room, showered, and at 12:30, I went down to the lobby, and guess what? The guy that was behind me in line (5th) He was still behind the 3rd person in line. 1 1/2, still was waiting to talk to the front desk receptionist. These reviews force the hotel to improve or close. I am not being vicious, but this hotel is definitely one of the worst, and more important, I hope this helps other guests make a decision on staying here.
