-
April 2024 by Muktar Abdullahi
I returned a truck and there was a guy who came to me and insulted me like never before I never ever seen hater person like that he was the worst person I ever witnessed in my life time
-
March 2024 by Lionel Desir
These always give me some good service everytime I went there so yeah keep it up guys
-
February 2024 by Joey D
The company I work for leases and rents multiple trucks and recently my leased unit needed repair so we rented a truck while it was in for repair. Penske came to pick up the rental truck in the wee hours of the morning long before I got in to work and had any chance to retrieve my personal property, Penske removed my property and left it out on the dock but did not return my expensive sunglasses that I paid $50 for because they filter out additional UV as I am diabetic and have cataracts so I need them. I asked them several times to return them to me and have not received them back. It turns out the truck they fixed and brought back had a broken roll up door so back it went and I was given yet another rental truck but not the same one still no return of my expensive sunglasses. Used the truck went home and they came in the dead of night again except this time they mishandled my box of personal property so badly that they broke my new cell phone holder that I have not used yet I paid $30 for that and they literally snapped it in half completely breaking it in two pieces. I am now out $80 plus dollars directly due to their neglegance. These trucks are no different then someone's office, it's my office everyday and my personal property should not be touched by anyone but me or someone at my company nor should any of it be removed and left out for the taking. This is extremely bad business practice and I should not be out all this money I am extremely angry about this and hope someone takes note of these misdeeds. If I am reimbursed I will be happy to revise / retract my story otherwise you should be ashamed of yourselves, I work hard to buy the equipment I use at work and cannot afford this.Update, I just realized this morning that not only did they drive off with my sunglasses and break my new phone mount they also took off with a brand new pair of work gloves I had just bought, brand new tags and all were laying right on the dashboard which now brings my taken personal property to $90 plus.
-
October 2023 by Jacquie Hopp
Great trucks to rent for moving!
-
October 2023 by Dennis Jahnke
Incredibly helpful and down to earth. I would run from them anytime.
-
June 2023 by Jugoslav Djurdjulov
It doesn't work as suppose to be. PU time was scheduled for 8am, around 7:55am received a call for location changing and time also, new one for 9am, now is 9:30am and still waiting to check do they even have a vehicle. Unprofesional!
-
April 2023 by Cheryl Wirkus
Fast service for only 1 employee working. The drivers side windshield wiper didn't squirt and water out. Other than that, it was a nice truck.
-
October 2022 by JC Nicolai
One of the best Penske Truck Service centers I've had the pleasure to encounter. Friendly cooperative and understanding professionals that understand the challenges of drivers that need their help.
-
October 2022 by Ali Gomez
Every one is very polite. They always have their trucks in excellent condition.I truly recommend their services.
-
September 2022 by Alexis Johnson
Incredible customer service!!!!!!! We had to get a truck and car dolly to move cross country and after having a reservation with budget truck rentals for 2 months prior, we showed up and they did not have what we needed to move and pretty much said “too bad”. I immediately called Penske in a panic and they SAVED THE DAY ENTIRELY!!!! From the second the woman answered the phone all the way until we got the keys to the truck it was a great experience. I cant recommend Penske enough and will never personally go through another rental company ever again!!
-
August 2022 by Kari Bourget
The truck was exactly what we needed to make the move from Texas to Wisconsin. It was literally a brand new truck. They weren’t pushy about the insurance which I loved, but I ended up getting it anyways because you can never be too safe. Would absolutely use them again if we needed to make a move.
-
June 2022 by TONY DELL
They still are the most credible truck rental company we had to keep the rental for a extended time and they kept the rate the same I will always recommend them
-
June 2022 by Jose Borges
Very gd and professional mechanics.jack the supervisor is very helpful with any questions..
-
April 2022 by Alexis Hakala
Incredible customer service!!!!!!! We had to get a truck and car dolly to move cross country and after having a reservation with budget truck rentals for 2 months prior, we showed up and they did not have what we needed to move and pretty much said “too bad”. I immediately called Penske in a panic and they SAVED THE DAY ENTIRELY!!!! From the second the woman answered the phone all the way until we got the keys to the truck it was a great experience. I cant recommend Penske enough and will never personally go through another rental company ever again!!
-
December 2021 by larry rivers
Brought my semi in last week for flat tire and broken mirror they replaced two tires didn't have the mirror but called my home state and ordered mirror. Took about 30 minutes to get tires replaced and mirror orderd when arrived home 2 days later mirror was waiting took 15 minutes to install. Can't believe how fast the guys and girls are extremely professional and competent.