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July 2023 by Jared Corbett
Penske did me dirty by getting my moving van to me an hour and a half late, which was very inconvenient. So why five stars? Because Jerry's customer service was exceptional. He advocated for me to make sure my van came as soon as possible and helped me get a big discount for my troubles.
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June 2023 by luke jeter
I've always had good experiences renting from Penske, but the service at this location far exceeded any and all of my highest expectations.
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June 2023 by Barbra Laster
Loved working with Jerry! He was helpful, professional, and had great customer service. I will be back again!
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June 2023 by Brian Laitsch
Oh boy, where do I even begin with my unforgettable adventure with Penske? Buckle up folks, because this is not your average truck rental story. Picture this: a groggy soul, battling the aftermath of a legendary night in Milwaukee, decides to embark on a courageous journey to Minneapolis. Enter Penske, my savior in a four-wheeled disguise!Now, let me tell you, folks, the comfort of this mighty truck was truly something else. As I stumbled through the driver's side door, with a pounding headache and the taste of regret lingering on my lips, I never thought I'd find solace in a vehicle. But lo and behold, Penske had other plans.The plush seats cradled my fragile body like a mother embracing her long-lost child. It was as if they were saying, "Hey buddy, we know you're hurting, but we're here for you." And boy, were they! The smooth suspension gently rocked me back and forth, providing a rhythmic motion that harmonized perfectly with my queasy stomach. It was like being on a mini roller coaster, minus the cotton candy.You know how they say "Home is where the heart is"? Well, in this case, the truck cabin became my hangover sanctuary. Every twist and turn on the road felt like a gentle massage, coaxing my throbbing temples and soothing my soul. I even found myself giggling like a maniac whenever we hit a particularly bumpy stretch, as if my brain had temporarily lost all sense of reason.So, dear Penske, I must thank you from the bottom of my slightly intoxicated heart for providing me with the most unexpected cure to my self-inflicted misery. Your truck not only transported my belongings but also transported me to a place of mild euphoria amidst my sorry state.To anyone in dire need of a hangover pick-me-up, look no further than Penske. Trust me, it's the only way to make your regret-filled journey a slightly more enjoyable one. Just remember to pack some extra aspirin and an ample supply of water, because the truck's magic can only do so much.Cheers, Penske! You have earned my eternal gratitude and a place in the Hall of Fame for Hangover Heroes on Wheels.Disclaimer: Please drink responsibly, folks. Hangovers are not to be taken lightly, even if the truck is comfier than your own bed!
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April 2023 by Katie Ann
A+ customer service at this location. Had to pick up from here on my first rental because the other locations were out of vans. I'm glad I did!! This location was a bit out of my way, but I'd totally book with Jerry again because his customer service is top notch!
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December 2022 by Matt Jordan
It was very easy to go through the process of selecting the right vehicle and then going to pick up the vehicle went smoothly. This went way better than any day going to Uhaul. Kudos Penske!!!
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September 2021 by Paany Hatefi
Jerry and the team of Penske Truck Rental were our hero's during our move from Seattle to Wisconsin. Our move wouldn't be possible without them. Jerry was so caring and helpful that all I can say is THANK YOU SO MUCH! He showed us there are still people in the world who care about others and you shouldn’t feel alone even miles away from your hometown. Excellent customer service. Extra caring, like a family and Excellent help with no complications. After a whole chaotic week, dealing with bad customer services, when Jerry and Penske Truck Rental helped us move, we could only be thankful and nothing else. THANK YOU SO MUCH from our bottom of our heart!
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March 2020 by Robert Lee
good prices
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January 2019 by Alexandre Hill
I reserved a truck for 9am. We’ve been sitting here waiting for two hours now, I also found out they decided to take it to get cleaned without communicating that, which added an hour wait. There is a major break in the chain of communication of this company, there is no excuse for messing up a reservation this badly.
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November 2018 by LUXI
I reserved a truck for 9am. We've been sitting here waiting for two hours now, I also found out they decided to take it to get cleaned without communicating that, which added an hour wait. There is a major break in the chain of communication of this company, there is no excuse for messing up a reservation this badly.
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October 2018 by Jane Waldbaum
Great location and excellent staff. Jennifer is especially helpful and nice! Storage units are clean and the place is very well managed. Keep up the good work.
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October 2018 by Emma Kraco
My last move was almost a disaster. My transportation fell through and I unexpectedly needed a truck... In less than an hour from when I called, Jen saved the day. Thank you Jen for your fabulous customer service! I've never had a shopping/service experience go so well. (She's helpful and hilarious. I could go there just to hear her talk.)
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October 2018 by Silver Gorilla
Jennifer taking the orders was very nice & accommodating, was very efficient. & such a pleasant experience on Holton that I will go back to that store location over & over again. Employees at surrounding storage facilities could learn from these nice people. Thanks Jennifer, Drew & Hernan!!
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October 2018 by Diana Rick
Friendly staff that goes out of their way to help people in need! Very informative about the terms of the rentals as well. Definitely recommend!
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October 2018 by katrina ayala
I had a great experience and the people there were really nice. Jennifer, Drew and Hernan were great help. I will definitely will rent again.
