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June 2024 by claris Ndipewah
I had a very bad experience with this guys
Very poor customer service , I called an the associates were very rude
Email them but the same thing
Kept telling me my table will be shipped to no avail
I will never recommend any one buys from them.
If you order then be ready to get your order the next year.
I wish I could give a -negative review
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May 2024 by Google User
Our school purchased two desks (one L-shaped and one single) and a file cabinet from Office Furniture 2 go and we have nothing but great things to say. Customer service was amazing and the items arrived very quickly. I put both items together by myself (with the exception of having someone help me lift the top.) The vertical file cabinets that go under the desks were already assembled which saved a TON of time on the assembly. Very grateful for that. We will continue to use this company for our furniture purchases.
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October 2023 by Mark Ceppi
Stay away from this company! I am regretting my purchase of a L shaped desk. I am usually very good at putting these things together but this one was a challenge. The instructions and photos are the worst I have ever seen. None of the panels had stickers marked on them so you have to guess your way through assembly.Hardware is low quality and the desk it self is not worth the money! I did call customer service about missing parts and have received just a small package of screws and not what was missing.
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September 2023 by Chandler King
Didn’t receive what was advertised.
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January 2023 by Sharon Ciarallo
What an amazing experience I've had with this company. I expected that when I received my furniture that I was going to have to return if not all of it, most of it due to construction and/or delivery damage. This was not the case. I ordered 2 bookshelves and 2 (2 drawer) filing cabinets I received everything in wonderful condition. I only had minor damage to 2 shelves and when I called to have them replaced, their customer service it absolutely top notch. They sent me new shelves in a timely manner, no questions asked.I've had furniture delivered from high end companies that was not nearly as good of condition as the the furniture I just received from Office Furniture 2go. This company is exceptional and should be an industry example for others to follow. Thank you so much for such an amazing experience.
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June 2022 by Luis
tried to go to the actual store and there was no office chairs 2 go
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May 2022 by Dr. Laura Pratesi, Au.D.
Got a call our furniture was about to be delivered, but was then told that they would not take the furniture inside our office doors. Called to get this cleared up, and they stated it would be a $95 fee for them to offload the furniture FROM THE TRUCK. None of this was stated when ordering the furniture, or at checkout. BEWARE of these hidden fees. You buy furniture, and they will hold it hostage on their truck until you pay another $95 dollars. Will NOT be purchasing from them again. About to start the process of ordering furniture from somewhere else.
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February 2022 by D S
I recently purchased a credenza, hutch, and corner desk from Office Furniture 2go.com. My customer service experience was phenomenal from my first call to ask questions throughout the rest of the process.Placing an order was easy and I felt very informed when doing so. The pricing was very competitive too. However, I was later informed my items would not be available as quickly as hoped. My customer service rep offered to help me find replacement items which were available right away and changed the order for me.When my furniture arrived, one of the pedestals was damaged in shipping. One quick call and with little fuss, a replacement was on it's way. Two weeks later when I had all undamaged parts, I assembled everything only to find the doors for the hutch were the wrong size. Again, one short call resulted in new doors coming.Now that my furniture is complete, it is clear the quality is outstanding, particularly for the price which was similar to local offerings of poorer quality.No company avoids all problems. Having problems isn't what matters, it's how they deal with them when they arise. If I could give OF2Go more stars I would! Don't hesitate to purchase furniture from them.
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February 2022 by Marty Lipsey, DDS, MS
Buyer Beware!! I placed an order online and then was told that there were extra shipping charges after the fact. They have multiple websites under this umbrella and all clearly state Free Shipping when that is not at all the case. Best to take your business elsewhere!
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May 2021 by Natalie Tuman
We ordered several desks and a table, chair set. Good quality, good price, and excellent customer service! Several pieces were damaged in shipping but the damaged parts were replaced with ease.
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April 2021 by Susan m.
This was my first time ordering from this company. I ordered a desk online and checked out and when checking out it said Free Shipping. To later find out, it was not free. After you place your order, you will get an email informing you that your shipping is Tailgate shipping. I have never heard this term but what it means that you need to pull the merchandise off of the truck or you need to pay them $45.00 to drop at the curb or $95.00 to deliver inside your garage. In addition, I had to call the freight company to make an appointment to deliver to my house. This whole delivery process was not disclosed on their website or when I checked out. It was completely disappointed in their whole delivery process!!!!
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March 2021 by Michael Light
One of the best online shopping experiences I have ever had. Website was easy to use. Checkout was painless. I called and had questions and answered quickly and professionally and also made a better recommendation that saved me about $100 without sacrificing my needs of the items I selected.
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March 2021 by Stephen G
I was tasked with acquiring office furniture for a construction project. After calling customer service to inquire about the products on the website, I was told that the furniture on this website was partially assembled (file drawers) saving a few hours of time per desk. The customer picked out 3 desks from 3 different brands for me to purchase. The first 2 to arrive were all flat boxed and required every piece to be assembled (Bestar and Bush brand furniture). The quality of the items was on par with IKEA furniture and about as big of a pain to assemble. The third desk was an Office Source brand and was by far the easiest to assemble and the highest quality, because the file cabinet came preassembled, just like promised.I'm embarrassed of the quality of furniture that we provided to the customer, but it's a little to late to go back. Buyer beware of what you get for $800.
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February 2021 by Lynda Rassmussen
Fantastic value and really great service! I had a small issue with a broken piece, emailed their service and within hours a replacement was being shipped. The replacement arrived in fine shape a few days later and now all is great.
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February 2021 by Tim Johnson
Beautiful site. Great prices. Called them on the phone and answered with live person in the USA!!! WOW! How rare and refreshing. Answered my questions in seconds so I could place my order with ease.
