“Kathy exceeds expectations every time I work with her. She gives great advice & is very trustworthy & knowledgeable. She makes banking at PNC very enjoyable.”
“I believe one of the managers assisted me. He was most helpful and made sure I had what I needed for my trip. He also added a note to my account of my travel dates. The branch was clean and no waiting on assistance.”
“Cassie at Summit Credit Union on miller parkway really saved my day with her excellent customer service and understanding. I really appreciated her and people like Cassie have kept me a member for 10 years.”
“Spoke with a manager named Heather at 27th (Holt Location) and she managed to save me as a customer, I've been one since 1995 too. A small mistake (misunderstanding) on my part was corrected easily by her. She also gave me good advice about their services and my current account. Thank you Heather for making a believer out of me!!”
“We've been w/ PFCU for over 20 yrs simply because of the fact that they always work well for us. We've never had any major issues w/ them and they've always helped w/ any minor ones we may have incurred ( which were very few in our long time w/ them). I don't care for the fact that we can't make principal-only payments on our loans online. It is what it is , I guess. We are going to stay w/ PFCU for as as we continue to receive the GR8 treatment and service we've received these last 2 decades. Hopefully, many more years to come. We are very satisfied customers.”
“The manager Steve and Sandra are amazing!! Sandra called to see how I'm doing and how they're doing service wise. I met with Sandra and Steve to go over different options for a better rate, and honestly I wouldn't have known or made any changes that are in favor for me without that call, and meeting. I'm very happy with the service and I'm very happy that my money and investments are in great hands”
“my experience with Maritza Soto DeLeon was amazing and the fact that she speaks Spanish, I felt real comfortable. I had Chase Bank for my business, which I close it. The fact they didn't have no one to assist me and my needs. I am gratefu with Maritza soto her customer service is beyond the limits. I will highly recommend her to the Hispanic community. thank you for making a good choice.”
Closed
770 N Water St, Milwaukee“This was my first time in the new, fancy tower!Had to quick pop in for a cashiers check. I know, who needs checks these days? I think I've written maybe five in my life time... how very millennial of me. Hence my needing to stop here as I don't have a check book of my own.Anyway, the new building is lovely, clean and inviting. A massive upgrade from the previous building that looks like it came straight out of the 70s. The bank is located on the first floor of this glass building and feels inviting as you walk in. I sat down at the desk of a friendly employee named Tom. What a gent. I'm actually one who loves small talk with strangers (especially these days) and he was just so pleasant! He promptly set me up with my needed cashiers check. I figured it was about time I got my own stack of personal checks, for the one off times like these, so Tom also got those ordered for me, free of charge. A trip to the bank isn't anyone's favorite errand but this new, luxury location doesn't make it so bad!”
“Love UW credit union especially Aaron and Lydia at this location!! I used to be AWFUL with money but they set me up for success when I switched and took the time to explain so much to me. Supportive and understanding in my situation and always have my best interests in mind. UW credit Union is amazing and Aaron and Lydia ARE DA BOMB !!!! ⭐⭐⭐⭐⭐”
“I came in an hour before close and was graciously helped by Michael Erlitz. I lost my debit card and he helped resolve my stressful situation in an efficient and timely manner. He was extremely kind and was able to answer all my questions and concerns. Great branch!”
“Great customer service!!! I was assisted by Fatima. She made me feel welcomed and comfortable. Friendly and great service overall. I’ll greatly recommend going again”
“We visited with family and based on our visit, we decided to purchase a family plus membership. The kids weren't able to see the whole place and wanted to return. As they age, we felt like they'd get more out of it, so it seemed like a good choice. The membership includes reciprocity with 300 science museums around the world, so this was a motivating factor, as well.”
“A very professional, well-run financial establishment. Never had an issue with making a loan payment or deposit. The staff are also friendly and helpful, especially Katie.”
“Exceptional service from Samantha and Lydia. We went into Summit with a quick deadline and they were super to work with! Great communication and response. Would recommend to a friend. Thank you ladies!”
“Very professional and friendly staff, especially Anthony! They are STILL IN BUSINESS because they abide by the regulatory rules for banking. We need to SUPPORT our own BLACK businesses! Happy 100 yrs !”
“It’s a nice branch the only problem I have is they never have debit card is available. It’s always something wrong with the machine. Other than that nice employees, very professional.”
“It's been a struggle since FCNB took over for GUARANTY BANK.... Your problem with the computer software, and online banking, is simply "Shameful". I began to wonder, even to question, the competence of the Banks Administration.... The one bright star that I've seen is Greg Mullan at the South 27th Str Branch...His professionalism, and compassionate sence of customer service is rare in todays world.... I would open an account at any bank that this "Winner" is associated with !”
“Pleasant experience. Even tho I don’t have an acct with this bank. I always stop by for laundry day and its always a pleasure to receive great customer service from them! They coo people’s”
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770 N Water St, Milwaukee“This was my first time in the new, fancy tower!Had to quick pop in for a cashiers check. I know, who needs checks these days? I think I've written maybe five in my life time... how very millennial of me. Hence my needing to stop here as I don't have a check book of my own.Anyway, the new building is lovely, clean and inviting. A massive upgrade from the previous building that looks like it came straight out of the 70s. The bank is located on the first floor of this glass building and feels inviting as you walk in. I sat down at the desk of a friendly employee named Tom. What a gent. I'm actually one who loves small talk with strangers (especially these days) and he was just so pleasant! He promptly set me up with my needed cashiers check. I figured it was about time I got my own stack of personal checks, for the one off times like these, so Tom also got those ordered for me, free of charge. A trip to the bank isn't anyone's favorite errand but this new, luxury location doesn't make it so bad!”
“I just use the drive up atm everytime I come here. Nothing fancy at all.....couldn't really tell you anything else about this one as I use the branch on Loomis rd. and Coldspring rd.”
“Everyone that works there is very polite and always willing to help in any way they can. They do a great job getting you the loan you need, Always giving you the best interest rates. I have been going there for many years and will continue many more.”
“I have great service when I go there. Always greeted with a smile. The tellers as well as the gentlemen (guard) at the door are wonderful. Their app is so easy to use also.”
“from start to finish, thoroughly enjoyed my time tackling and resolving my personal finances with Tacara Bonds - who went above and beyond the call of duty. Not only did she make my day with her gracious and amiable personality, she exuded professionalism that's absent in most local banks. Highly recommend her services for anyone looking for banking services!”
“Recently, I opened up my business account at this location with Mr. Matthew S. and Ms. Clarice. They were very personable and knowledgeable to ensure I best utilize my business account. Ms. Laverne, the loan officer helped me and answered any questions that was needed. Mr. Levy has all been very welcoming as well. This has been one of my best experiences with open up my business account. Thank you.”