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February 2024 by Eric Rosemond
He was very professional and friendly with me as soon as I come thru the door.
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February 2024 by Joe S
Very friendly and professional
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February 2024 by Karly Smith
I love this place. Doing my taxes was fast and easy this year and last year. Fredrick Larry, tax preparer was great, timely and attentive.
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January 2024 by Gregory Stenseth
Paul is the man.
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July 2023 by Journalist, Latesha Jude
My tax representative, Paul, was kind, knowledgeable, trustworthy, and truthful. He gave me wise advice for this year's and next year's claims. I waited until July to file my claim because I did not owe any money. Please remember you must only file by the deadline if you owe money. File your taxes when you need them the most. If you need a tax representative, then don't hesitate to get in touch with Paul.
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April 2023 by Cortney Petty
Edit: I will DEFINITELY be calling the number given below later today.I never knew someone (Fredrick L.)could screw up my simple tax return sooooooooo bad!!!! The ENTIRE reason I came In instead of doing myself was to get my rebate which I told him the year and he got that wrong, I just blindly trusted him… how can he screw that up?!? He kept complaining that I couldn’t come earlier than my scheduled appointment, made mistakes on my form so I didn’t get the rebate (the ENTIRE reason I paid to get my taxes done!!) so now I made an appointment with a different agent, who I hope isn’t so sloppy. Would never have gone here had I known mistakes would be made, causing me to lose money.
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March 2023 by Turea Moore
Terrible experience with H&R Block. I had a scheduled appointment for 11:30am, but was told that the person I had an appointment with would be back shortly, it was about 30 minutes later that she arrived.Paul told me to bring my papers over and he reviewed what I had. I emailed him my 2022 W2 on spot because I didn't have the form physically, then he jumped right in to making me a profile.I was never told how much my service would be, so I asked and was then told $300 due to having a 1099-NEC form. He assumed that I had already spoke with someone about my services, and just jumped into my paperwork without asking any questions.The "starting at $85" online is very misleading If I never would have asked, then I would have never known the amount. Communication was nonexistent and the customer service was very poor. First time giving H&R Block a shot, and it will definitely be my last. I wouldn't recommend this location to anyone.
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March 2023 by Matt Tollander
Went here for the first time to file my taxes and I’m glad I did. Paul was knowledgeable and helpful. I plan to come back. Thank you.
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May 2022 by Kayla Nelson
It took while after my appointment to get me in but once they were able to take me everything was great. Everyone was extremely kind and helpful and made things easy on me. I will come back next year.
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April 2022 by Shakiela Riley
Always a friendly, thorough and professional experience. I give Mr. Federick Larry & the other professionals there tens across the board!
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March 2022 by doug blackwell
This review is for justice. He was patient and helpful and open this guy listens to your concern and come out with a solution. kudos. Thanks
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March 2022 by James Byers
Friendly person taxes done quickly. explained what he was doing . good experience.
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July 2021 by Maureen Cummings
I had a very poor experience with this location. I came in and dropped off my taxes almost a month before they were due and then when I called to check in on them the day taxes were due I was told they had not been started.I was spoken to very rudely and told nothing but an 8 pm appointment that night could be done, despite having dropped off my taxes to be done a month prior. Both over the phone and upon walking in to resolve this issue the woman at the front desk was deeply rude to and short with me. The manager then brought me to the back to discuss, apologized for my experience and stated things were handled unprofessionally. He gave me his business card and asked that I file an extension and call the next day and he would get my taxes done and waive fees. He then did not answer my calls for several weeks even after leaving voicemails with my phone number.I am frustrated and disappointed with the position this location put me in.
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June 2021 by Jill Knuth
Horrendous experience. Normally come in person here every year. The tax person working with me appeared as though they have never done this before and didn't know what they were doing. Still not sure if she properly filed my taxes and so called the customer service number. Was on hold for 2 hours, then was told they couldn't look me up since I went in person, then transferred to another number and immediately put on hold indefinitely. I tried to call the local number but they are closed until 2022. Tried to call the customer service again and once I explained the confusion, they also did not seem to have any answer for me. Something that should have been so incredibly simple. Will never go to H&R Block again to file taxes.
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May 2021 by Paul Knapp
The primary reason we return each year to H&R Block is our tax professional, Paul Aschenbrenner.