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October 2024 by Jen Collins
Such a great shop! I discovered them by looking for a place with good reviews and they've absolutely earned every single 5 star. Been going here for around 6 years now, pretty sure Al recognizes the sound of my van pulling in at this point because she's an old rust bucket but a good runner, so we see him a bit more often than I'd like. But he's always friendly and willing to chat a bit even though they're always busy.
Al has a great way of breaking things down to customers about their car problems in a way that's easy to understand but never, ever feels condescending. (Not even when I called the tire pressure light a jack o'lantern and said the van was telling me it's pumpkin spice season.)
The only complaint I could make is sometimes there's a few day wait but that's true for any decent shop, and they'll do their best to try to work you in if they know you're in a pinch.
I have and will continue to suggest Herman's Auto to anyone who has or is thinking about owning a vehicle.
P.S. The doggo (whose name I keep forgetting to ask for) looks and sounds scary but he's a very good boy and I love him.
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October 2024 by hissweetgrace
I needed a new mechanic and saw these great reviews about Herman's. I've had my car in to Al twice and received competent and professional service. He's been honest and gives fair prices. He charges fees if you use a credit card and I didn't see his sign and called him up and he paid me back the fees to make it right. I appreciate the service I've received and I think you will too!
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September 2024 by Rhonda Aumueller Graber
Al is intelligent, confident, efficient, communicative, and kind! A true professional in his field! No need to look further for a vehicle mechanic in the Milwaukee area! (He was referred to me and I’m quite grateful for the recommendation!) Thanks, Al!
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June 2024 by Kathy Moody
Have had multiple vehicles in for repair, also other family members have taken vehicles for repair. Always happy with result and cost of repairs.
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June 2024 by TLC C
Amazing customer service. Went through everything with me. Gave a fair price. I felt very safe dealing with Al. He came highly recommended and I see why! Thanks
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April 2024 by Rick Loch
Stop in and see Al, he will definitely take care of you!
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November 2023 by Steven Buck
Al is the man. Always very helpful
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October 2023 by Karri
Very honest and quality service!
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October 2023 by Steven Domagalski
Top notch service. Real mechanics
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September 2023 by Rebecca Guzman
Always honest and thorough, same day repairs.
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September 2023 by Rohan D.
The real test of a local mechanic is what he or she does with a customer who has no real choice I had a flat tire very near this place, and had heard from a friend he seemed good. I was ready to buy a new tire, but he said it only needed an inexpensive patch up and I was on my way in less than a full day (I got stranded after hours). He's not that far from where I work, and my regular mechanic has a foot and maybe a knee into the retirement door so I expect I'll be back. He's not far from a stop on the 80 county bus.
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May 2023 by Ilya Litvin
Awesome mechanics with great prices. Very honest people. My cars are in great hands! (2010 Pontiac Vibe and 2018 Lexus Rx350)
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April 2023 by Monica Lozer
I cannot say enough great things about Al and his shop. The guy will drop everything to help me out (a repeat client). I have referred several friends and family to Al. He’s kind, knowledgeable, and will do anything he can to help you figure out what the issue is with your vehicle. He’s honest and a straight shooter. I never feel like as a female not knowing much about cars that I am being taken advantage of. I have shopped around a lot to different auto shops in the area until I found hermans auto. I found my mechanic!
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February 2023 by Tammy Jeske
Herman's auto clinic has always done a phenomenal job with repairs on me and my family's vehicles. Al is skilled, knowledgeable and very accommodating.
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October 2022 by Lena Smith
Great shop with knowledge staff
