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January 2024 by Laura Loucks
These guys are great! Both receptionists are super helpful, accommodating, and quick to communicate. (I don't know if it's a good thing or bad thing that they both know me by name! haha) The service is efficient and thorough, and I love the little touch of vacuuming the driver's and passengers floor at the end of the visit. Definitely recommend to anyone looking to switch car mechanics.
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January 2024 by Khadija Williams
This place is great they are super friendly and very affordable. I brought my car in for some rattling noise under the back end of my car and they fixed it in a timely matter AAYYEEEE :) I had other minor things done as well super affordable though. My front end of my bumper was missing a screw which caused it to hang (I did not mention that to them) and they fixed that at no cost without me even asking. I got my car back cleaned and vacuumed felt like I was driving a new car. I will definitely be back if I need anything serviced in the future. 10/10
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January 2024 by Tamerra
I was looking for a shop to repair a loose heat shield. I came across this company on google. The appointment setting online was fast and convenient! I was contacted right away confirming appointment details. I got there a few minutes early and they took me right away. Friendly and prompt service! Will be coming back for other car maintenance, repairs and issues. Definitely recommend!
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January 2024 by Joel Seip
Felsing always takes great care of my vehicle and the staff are very friendly. I only have the one vehicle so being able to use their loaned vehicles has been a huge lifesaver.
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November 2023 by Allison Schimming
Communication:5/5Felsing keeps you updated on your vehicle as work progresses. You'll receive a link to your car's service page, and be able to view photos, notes, and any additional suggested services (with explanations, when relevant). Additional services are all entirely optional, and there's no pressure because you can approve/deny anything from the link you receive.These are trustworthy mechanics. Twice, I thought my car would require costly repairs. Both times it turned out to be a very minor issue, which they fixed quickly. They are honest, even when that means a significantly lower bill than was originally estimated.Customer Everyone there is friendly and patient. They are happy to answer any questions and provide detailed explanations of any services you might need.Dog My dog rated this one.
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October 2023 by Rebecca Thurman
Awesome service, great team. They have gone above and beyond to assure me that my car is running smoothly, and fit for my travel needs. They have taken the time to answer specific operational questions about my jeep, even calling back when i had after hours concerns. I really appreciate these guys! Thanks so muchRebecca
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October 2023 by Peg G.
This was my first time going to Felsing Service and I will be a return customer. I will say this was the best customer service at an auto repair I have ever experienced. They explained all I needed repaired clearly and it was well detailed and clear for my understanding. My car is running fantastic. I am going to recommend others to Felsing Service. Also "Thank you Matt " for your exceptional communication as it was very much appreciated.
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October 2023 by Greg Best
Felsing's is a great local business that we trust for both of our cars. I have gotten brakes, tires, oil change, and fluid maintenance there amongst other services. Great people to work with, transparent on services and costs tied to those services as well. We continue to use them for the last 10 plus years.Services: Air & cabin filter replacement
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October 2023 by Aaron Skreland
We’ve taken our vehicles to them for several years. Friendly, honest, and they get the job done right. They, rightfully, take a great amount of proud in their work. I cannot say enough good things about Felsing’s.Services: Transmission
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October 2023 by Rose Georgson
Felsing Service is our regular car-care center and has been for years! They always listen carefully as you describe your vehicle's problem. They let us know what they find and what it will cost to fix it. They don't push to fix something you don't want fixed.Services: Air & cabin filter replacement
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October 2023 by Jaime M.
Felsing is in my area and a trusted pal from the area recommended it so I inquired via email about oil change prices and appointment availability. Matt replied quickly with concrete information--he was also able to look up my car via license plate and confirm which oil was appropriate. Still via email (which I LOVE), Matt and I went back and forth about scheduling and he said he could get me in before work within that week. He also added my request for wipers. Each time something was added or changed, an estimate was provided and I had to approve it. This part is significant because price is always out and open--whenever I have a car expense, I ask my partner and dad to review and they thought Felsing was fair. Day of my appointment, it was evident I misunderstood what "before work" meant (car could be dropped off but the work not fully complete by the time I'd need to leave for work). I was so embarrassed and Matt was so kind--he even helped arrange my ride to work! I've never been offered that help at an auto place...Felsing will for sure be my go-to oil change spot!
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September 2023 by Monica Hellen
I trust Felsing for their fantastic service and friendly teamwork. I have been taking my car for service and under issues since October 2021. So far, I am satisfied 100% with their amazing work and friendly souls; their staff is amazing, from the administration office to the mechanics.Felsing's work is above reproach, and I will not hesitate to refer my friends at any time. Thank you, Felsing Service, for your outstanding customer service and quality work. Keep up the excellent work.Monica Ashery - Satisfied CustomerServices: Air & cabin filter replacement
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August 2023 by Karen Olson
I’ve been trusting Felsings with my cars since I bought my first 1970 Oldsmobile Cutlass .Through all the years and generations they have been fair, honest and reliable. I recommend them highly.Services: Transmission
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July 2023 by Joe Phillips
I have been a customer for over 10 years. Felsings is committed to quality work, honesty and, customer service. I highly recommend them as your mechanic.Services: Steering & suspension repair
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June 2023 by Grant Lubin
Unfortunately, the object that deflated my right rear tire was in a place that precluded it being repaired. However, Felsing Service had a good used tire with the same tread pattern as my old tire. My Saturn was "back in business" in no time at all! Great service!Service: Tires
