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August 2024 by Tinamaria Adams
Glad my husband found this place that Taylor's to Big and tall (except for prices)
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July 2024 by Jacob Brown
Had disappointing experience here as a fairly frequent DXL shopper as we were harassed by the store manager. Partner and I went in to go pants shopping and the store was practically empty on a Sunday afternoon. As DXL clothes (and big and tall clothes in general) tend to vary widely in sizing between brands and also are expensive we both tried around 5-6 options before finding some ones we settled on.
As we were folding and rehanging our pants outside the dressing room we were confronted by the store manager who asked what the issue with the clothes was. when we told him we were trying things on and found what we wanted we received silence and an uncomfortable look. when we asked if that was an issue he told us “Yeah that’s too much” a and then walked away from us leaving us shocked. Does DXL not want folks trying their clothes on in store or would they prefer endless returns of hundreds of dollars of merchandise?
Younger employee at checkout was nice and when we told him about our experience he was surprised by that trying the pants on would be an issueand informed us that was the store manager Velved. Both of us left the store upset and uncomfortable after spending lots of money today and also at these stores in the past. Very disappointing and frustrating that a store catering towards big people would go out of their way to make larger folks feel unwelcome for the act of trying clothes to make sure they fit our bodies well. After today we will likely avoid this location in favor of the Brookfield store and to also save Velved the horror of having to fold clothes at a clothing store.
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June 2024 by Jason Page
Was helped and greeted by staff clean store every thing properly labeled great experience
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June 2024 by ken hauser
The sales associate was very friendly and helpful.
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May 2024 by Steven Glodoski
I should have posted this sooner but got busy with life and forgot.
Velved, the store manager, was working solo the day I went in. I was looking for a suit for a funeral I had to attend the following week.
They didn't have e erything I needed at this location, so he got on the phone and hunted down the rest.
The suit fit well, the price was reasonable, and Velved all in all did an excellent job. His demeanor made the task easier on my end (I hate clothes shopping), and I would recommend seeing him for all your "large dude" clothing needs!
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May 2024 by Thomas Pollock
Best Store and Customer Service around
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May 2024 by Rob Widowski
Great fitting clothes for Us bigger Guys
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March 2024 by R Johnson
Great selection. Great atmosphere
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January 2024 by Spin Master (Spynmaster)
Store clerk was helpful and made sure I got everything I asked for.
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January 2024 by Brett Barbian
very helpful in finding what i needed
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December 2023 by Bobby Layne
Great place to shop. Alot of Variety.
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December 2023 by James Dittman
Friendly service! Very helpful. Love the variety.
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November 2023 by Mike Balcerak
There may be some problems with your customer experience survey...I responded with a message on your system last week...as noted , my experience was , at best , a 5 rating on a 10 scale...was hoping to purchase a couple of sweaters , but found limited options for selection...looks like customer options more geared to low end sport related selections...limited mid range dress shirts , slacks , etc...store not well organized...have been a customer for at least 10 years...last couple years was disappointed re selections...
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October 2023 by Sheev “Darth Sidious” Palpatine
As a 6'6 guy, this store is a God send. Most clothing stores don't carry tall anything, and normally have special orders every online. So, having a local store, I can try on stuff to make sure it fits is great
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October 2023 by Ricky NYC28 Gaming
Great customer service always helping in finding things. Always make me feel welcome.
