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March 2024 by Patrick Shaw
You can get your dog bathed and washed and blow dried with an hour. Friendly staff and reasonable prices as well.
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January 2024 by Matthew Vanden Branden
Unprofessional staff and rude I don't recommend relying on those clowns for much. Do yourself a favor and find a professional dog grooming service because this place isn't it! Edit: Hi Kelly, we got your appointment request for Leo. Unfortunately after your partner yelled at our staff and myself, demanded free services (which were offered and not accepted), left a bad review calling us clowns, and degraded our salon stating we are not a professional establishment, none of our groomers feel comfortable continuing services for you. We are sorry it has come to this, but wish you the best of luck finding a groomer who fits your needs, please let us know if you would like us to send you his haircut notes. -Amanda, Store Manager *************************************
I never yelled or demanded anything from this establishment simply some accountability for not letting us know their "stylist" was sick with covid my partner took off work went into our appointment only to be treated rudely and like it was our problem not their's. So I called and asked to speak with the "manager" only to be talked to with an attitude by whoever answered the phone, eventually Amanda got on the phone only to talk in circles and make it seem like it's not their fault that they don't know how to reach out and let their clients know that one of their "professionals" wasn't going to be able to keep their appointment. Never raised my voice Never demanded anything simple stated that if roles were reversed wouldn't you be annoyed? My partner left work missing out on work only to be told oh well? Look I'm not saying they don't do a good job with the grooming but, the hospitality and attitude of the staff STINKS!
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January 2024 by Elizabeth Munoz
Very good service, and very friendly staff.
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January 2024 by Denise Fritz
My dog loves kathy
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December 2023 by Alexis W.
I have been utilizing this location on and off for 7 years, since I’ve had my dog when he was only 3 months old. I have had 1 other unsatisfactory experience here but everything else has been wonderful.
I did not appreciate my last encounter on 11/30. It's enough for me to possibly only utilize the Bayview location going forward.
Groomer Olena assessed 3 de-matting fees during a pro grooming appointment she conducted. Communication is everything, I would have simply appreciated knowing that information ahead of time. It would have been paid regardless so it's not about the price. It's about providing awareness to the customer on changes. I've never had this fee assessed to me in my 7 years of utilizing both locations which I also found odd.
I have had had 1 or 2 instances where groomers have claimed he’s matted before the appointment and after retract telling me everything was just fine. Aiden simply has a curly coat so I’m unsure if they just assume he is matted. However I typically do a great job at keeping his coat detangled. Prior to bringing him in though I did let them know he may actually have matting. I was upfront and also instructed to do whatever necessary to his coat because I like him longer. I was giving them the go ahead to cut him down if needed. If any additional fees would accumulate I would have assumed the groomer would have communicated and been as upfront as I was.
On a positive note he does look great so she has some skill.
I would also like to add I originally came in the Sunday before this appointment due to a scheduling issue. Which may have totally been my fault, I possibly requested the wrong service. When I walked in the two ladies were initially cold / uninviting. I was not greeted, they both kind of just stood there looking at me like I was out of place. Once they seen Aiden they then played with him and were social. I do appreciate them helping me get him on the books though for the appointment mentioned above.
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October 2023 by Mat Meadows
We haven't used their services yet, but 100% will be!Today we picked up a foster through Wisconsin Adopt a Golden Retriever. She is very matted and smells pretty terrible. She is the sweetest though!We took her to Community Bark Dog Wash where we were greeted by the nicest front desk associate. She took to our Hannah immediately and saw the intense matting that she had. She got a colleague who also came-out and was awesome.They explained that we shouldn't bath her because the matts would get tighter and worse to deal with and explained they'd reccomend us finding a groomer we could get her into right away. They were busy and currently not taking big dogs.We found a place to get her into today and will certainly be bringing her and our other two dogs here in the future.Outstanding service. Rock on ladies!
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October 2023 by Mat M.
We haven't used their services yet, but 100% will be! Today we picked up a foster through Wisconsin Adopt a Golden Retriever. She is very matted and smells pretty terrible. She is the sweetest though! We took her to Community Bark Dog Wash where we were greeted by the nicest front desk associate. She took to our Hannah immediately and saw the intense matting that she had. She got a colleague who also came-out and was awesome. They explained that we shouldn't bath her because the matts would get tighter and worse to deal with and explained they'd reccomend us finding a groomer we could get her into right away. They were busy and currently not taking big dogs. We found a place to get her into today and will certainly be bringing her and our other two dogs here in the future. Outstanding service. Rock on ladies!
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October 2023 by LaNesha Burns
The workers are really kind and helpful . I enjoyed my visit.
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October 2023 by Sasha D.
Snowflake is so happy and sparkling clean. He gives it two paws up... I generally wash him at home but was driving by and the space is so much easier to use than the tub for a big dog. Shampoo got him so bright!
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October 2023 by Brittany Euclide
Very impressed! The employee asked me whether my pups do better getting their nails cut with or without me. I told her with me. She let me hold my pups while she cut their nails. Another employee held one of my dogs while I held the one getting their nails cut. She gave them both treats once they were both done. She talked to them like I do. I was very impressed with the upbeat attitudes and the service.
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October 2023 by Tana Jeter
Very helpful staff! Although my dog has to get used to the process, it was a nice environment. We’ll be going back!
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August 2023 by Randall_Ruca
Great location, Ruca's groomer was amazing. I will definitely be going back.
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July 2023 by Lisa Zimmer
We did a self dog wash. They had everything you need to wash your dog
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July 2023 by Robert Swartz
They always take care of your animal
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June 2023 by Jade Chaysinh
Perioddd ahhh
