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January 2024 by kelly pankonin
We needed a washing machine for one of our rentals. I thought the store was open until 8:00. So we drove 50 minutes there. I found out they close at 7:00. We arrived at 6:52. Only 8 minutes before closing. I went in apologize for coming in last minute. They were very gracious and helpful I bought a washer and they loaded it in our truck and was out of there by 7:19. I thanked them for staying a little late and they were so nice.We are very happy and would highly recommend shopping at this store.Kelly
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January 2024 by Cindy
The sales and delivery staff have been so amazingly helpful and supportive to me as I replaced all of my furniture that was destroyed in a fire. Great sale prices and selection too! I definitely recommend you give them a try!
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January 2024 by Carol Beck
David M was great to work with. He was informative, helpful and easy to work with. He is a great sales person. I would buy from him again. Also Summer was the front desk associate who handled the payment after purchase. She was pleasant, friendly and also helpful. These 2 people are obvious great assets to your team.!
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December 2023 by Kelly Bosmans
Online website has great information about products. Called and spoke with Tim who was very knowledgeable on models and pricing. Came into store to look at item before purchasing. Tim made the whole transaction easy! Didn't catch the counter lady name but was she was very friendly! Pick up at warehouse was smooth as well. Really great experience, will be using them for future purchases. Definitely recommend using this family owned business!
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December 2023 by Charlie Fischer
Definitely need to read the fine print on the “81% holiday discount 1 day deal”. I understand it is a great tool to get people into the stores, but make the deals terms a bit more visible on the marketing emails going out.Anyways, went in there thinking I was going to get a product significantly off. Turns out I couldn’t unless I paid hundreds of dollars for lifetime shipping. Ended up getting 2 clearance items that will suffice. My sales guy was a bit too touchy for me. Always rubbing my shoulder, sending off flirtatious vibes, etc. Not the situation I was comfortable in, but it was fine.
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December 2023 by Jennifer Wilke
Pinto listened to what features I needed for my stove and dryer and helped me pick out exactly what I needed within my budget. He explained all features, lifetime delivery benefits, and warranties to help me make the best decisions. Rochelle and Summer executed the final deal flawlessly and had the best customer service I have seen in a long time. I will definitely shop there again.
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December 2023 by Chellette Kelly
We walked in on one of the busiest days of the year and were greeted instantly. We were taken to the section we needed and were told to reach out if we needed assistance. No one haggled us and we freely walked around until we found something we liked. We’ve been looking for a couch or sectional for months now and have been to several different stores. I’m very pleased my first visit resulted in a purchase. I just hope my measurements were correct. Lol
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November 2023 by elizabeth nuccio
We bought new furniture at the West Allis store and had a wonderful experience. We had the pleasure to collaborate with Pinto to find the perfect pieces. He was attentive, took the time to listen to our needs, and answered all of our questions. At the front desk, Summer's kindness and good humor made the financing and paperwork an enjoyable experience. On a later day, when we needed to make an adjustment to the initial financing, Rochelle was amazing. She showed genuine understanding and offered helpful options. Thank you to everyone for making us feel valued and a part of the Colder’s family!
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November 2023 by Sheri Kaluzny
My Sales Associate, Sonya, was amazing and made sure I got exactly what I needed at the best possible price. My merchandise was delivered a full week earlier than expected, and the installation techs were extremely efficient and personable. I couldn't be happier with my experience!
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October 2023 by Dave V.
Bought a refrigerator at Colder's. Was very surprised at the available selection. Much better than the box stores we had visited. We felt we were able to find the model that really met our needs. The price was very competitive. But we really were impressing the delivery and installation. The delivery people gave us an accurate delivery time and called before they arrived. They removed old refrigerator and installed the new one. They even gave us time to clean under the old refrigerator. They clearly explained all of the features and how to use them. I'd highly recommend them to anyone looking for furniture or appliances.
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October 2023 by Thomas Draeger
Stopped in tonight to take a look at refrigerators, was greeted by Eric I. (Who turned out to be sales representative) spent some time looking at different models and decided on a Whirlpool side by side.Eric was super cool and helpful with our questions and arranging delivery of the new fridge.Definitely a great experience which will bring us back to Colder's for our future appliance and furniture needs!Great job everybody!
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October 2023 by Shouamee Yang
Tricia was really attentive and helpful in the process. She also gave us space to look through the inventory at our own pace and popped in occasionally to make sure we knew about the deals and answer our questions.
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October 2023 by Judi Mielke
David was the best! He listened to us and found the exact oven we were looking for. He tracked down the last one of that model and we got it at a clearance price! He made our search very easy.
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October 2023 by Carol Hollister
What a nice easy experience I had on Saturday, 9/30. I walked in and was helped by Emmanuel M # 514. He was very pleasant, knowledgeable and efficient. My new Maytag washer and dryer will be delivered next week. Colder's West Allis is so close to our home it is hard to go anywhere else. Thanks!
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September 2023 by Shelly Anderson
My rating is largely due to the outstanding customer service paid to me, by salesman Emanuel. He was EXCELLENT. I appreciate his unique ability to "read" the customer and know how to deal/approach them. I came to Colders because a sale price is actually a sale.
